Lead Engineer- Field Service

Lead Engineer – Field Service – Projects Job Summary

Lead and manage field service project execution activities from project kick-off through installation, commissioning, customer handover, and warranty support. Responsible for ensuring project delivery within scope, schedule, quality, and safety requirements while coordinating customers, contractors, vendors, and internal teams. Based on the internal project engineering job descriptions found in your organisation. 

Key Responsibilities Project Execution & Management

• Lead project execution from planning to completion.
• Manage project schedules, milestones, budgets, and deliverables.
• Coordinate with customers, consultants, EPC contractors, and internal stakeholders.
• Monitor project progress and drive timely closure of issues.
• Prepare project status reports and conduct review meetings. 

Installation, Testing & Commissioning

• Lead installation and commissioning activities at site.
• Review site readiness, method statements, risk assessments, and commissioning procedures.
• Conduct system testing, performance validation, balancing, and integrated system testing.
• Support customer acceptance testing, punch point closure, and final handover. 

Technical Support & Troubleshooting

• Provide Level 2/Level 3 technical support for field engineers.
• Diagnose and resolve mechanical, electrical, controls, and BMS integration issues.
• Drive Root Cause Analysis (RCA) and corrective actions.
• Support implementation of service bulletins and technical upgrades. 

Resource & Vendor Management

• Coordinate field engineers, subcontractors, and commissioning partners.
• Monitor manpower deployment and site productivity.
• Manage vendor performance and technical compliance.
• Support material planning and site logistics.

Quality, Safety & Compliance

• Ensure compliance with company HSE policies and industry standards.
• Conduct quality inspections and audits.
• Drive safe work practices during installation and commissioning activities.
• Maintain project documentation and records. 

Customer Management

• Serve as the primary technical interface for customers during project execution.
• Conduct project review meetings and provide technical guidance.
• Ensure customer satisfaction through timely issue resolution and project delivery.
• Support warranty and post-installation activities. 

Required Skills

• Strong knowledge of HVAC, chilled water systems, CRAC/CRAH, chillers, liquid cooling, CDU, and cooling infrastructure.
• Excellent troubleshooting and commissioning skills.
• Project management and stakeholder coordination experience.
• Knowledge of BMS, PLC controls, sensors, and field instrumentation.
• Strong communication, leadership, and documentation skills.

Qualification & Experience

• Diploma / Bachelor's Degree in Mechanical Engineering or related discipline.
• Typically 8-12 years of experience in HVAC, Data Centre Cooling, Service Operations, Installation & Commissioning, or Project Management.
• Experience in large-scale data centre, mission-critical, or industrial projects preferred. 

Preferred for Vertiv Data Centre Cooling Projects

• CRAC / CRAH Systems
• Chillers & Cooling Towers
• Fan Wall Units (FWU)
• In-Row Cooling
• Liquid Cooling (CDU, RDHx, SFN)
• Building Management Systems (BMS)
• Integrated System Testing (IST)
• Data Centre Commissioning ActivitiesLead Engineer – Field Service – Projects
• Job Summary
• Lead and manage field service project execution activities from project kick-off through installation, commissioning, customer handover, and warranty support. Responsible for ensuring project delivery within scope, schedule, quality, and safety requirements while coordinating customers, contractors, vendors, and internal teams. Based on the internal project engineering job descriptions found in your organisation. 
• Key Responsibilities
• Project Execution & Management
• Lead project execution from planning to completion.
• Manage project schedules, milestones, budgets, and deliverables.
• Coordinate with customers, consultants, EPC contractors, and internal stakeholders.
• Monitor project progress and drive timely closure of issues.
• Prepare project status reports and conduct review meetings. 
• Installation, Testing & Commissioning
• Lead installation and commissioning activities at site.
• Review site readiness, method statements, risk assessments, and commissioning procedures.
• Conduct system testing, performance validation, balancing, and integrated system testing.
• Support customer acceptance testing, punch point closure, and final handover. 
• Technical Support & Troubleshooting
• Provide Level 2/Level 3 technical support for field engineers.
• Diagnose and resolve mechanical, electrical, controls, and BMS integration issues.
• Drive Root Cause Analysis (RCA) and corrective actions.
• Support implementation of service bulletins and technical upgrades. 
• Resource & Vendor Management
• Coordinate field engineers, subcontractors, and commissioning partners.
• Monitor manpower deployment and site productivity.
• Manage vendor performance and technical compliance.
• Support material planning and site logistics.
• Quality, Safety & Compliance
• Ensure compliance with company HSE policies and industry standards.
• Conduct quality inspections and audits.
• Drive safe work practices during installation and commissioning activities.
• Maintain project documentation and records. 
• Customer Management
• Serve as the primary technical interface for customers during project execution.
• Conduct project review meetings and provide technical guidance.
• Ensure customer satisfaction through timely issue resolution and project delivery.
• Support warranty and post-installation activities. 
• Required Skills
• Strong knowledge of HVAC, chilled water systems, CRAC/CRAH, chillers, liquid cooling, CDU, and cooling infrastructure.
• Excellent troubleshooting and commissioning skills.
• Project management and stakeholder coordination experience.
• Knowledge of BMS, PLC controls, sensors, and field instrumentation.
• Strong communication, leadership, and documentation skills.
• Qualification & Experience
• Diploma / Bachelor's Degree in Mechanical Engineering or related discipline.
• Typically 8-12 years of experience in HVAC, Data Centre Cooling, Service Operations, Installation & Commissioning, or Project Management.
• Experience in large-scale data centre, mission-critical, or industrial projects preferred. 
• Preferred for Vertiv Data Centre Cooling Projects
• CRAC / CRAH Systems
• Chillers & Cooling Towers
• Fan Wall Units (FWU)
• In-Row Cooling
• Liquid Cooling (CDU, RDHx, SFN)
• Building Management Systems (BMS)
• Integrated System Testing (IST)
• Data Centre Commissioning Activities

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com