Delivery Manager - Insurance Operations Management

Location
Kuala Lumpur
Workplace
On-site

About this role

Experience: 10+ Years

Job Summary:

We are looking for a Delivery Manager with strong Insurance Operations experience to oversee strategic delivery programs, optimize operational processes, and ensure successful execution of transformation initiatives.

Key Responsibilities

  • Manage end-to-end delivery of Insurance Operations programs.
  • Collaborate with business stakeholders and leadership teams.
  • Ensure governance, compliance, and operational excellence.
  • Drive process improvements and digital transformation initiatives.
  • Manage delivery risks, budgets, and resource planning.
  • Monitor quality metrics, KPIs, and SLAs.
  • Lead high-performing cross-functional teams.

Required Skills

  • Delivery Management
  • Insurance Operations Management
  • Stakeholder Management
  • Digital Transformation
  • Program Delivery
  • Delivery Governance
  • Risk Management
  • Financial Management
  • Quality Management

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