Account Specialist - Events and Experiences

Salary: €28,000–€35,000 gross annual salary, depending on experience

ABOUT MA+ GROUP

MA+ Group is a global creative agency working at the intersection of fashion, luxury, art and culture. With offices in New York, Paris, Milan and Los Angeles, the agency partners with leading international brands and creative talent to develop distinctive projects and experiences across creative direction, strategy, content, events and brand activations.

We bring together creativity, culture and production expertise to create meaningful work and memorable experiences for our clients.

THE ROLE

As part of the Events & Experiences team in Milan, the Account Specialist will work across events, retail activations, brand experiences and special projects for international fashion and luxury clients.

The role combines client management and project coordination, following projects from the initial brief through to final delivery and working closely with creative and production teams, suppliers and external partners.

The ideal candidate has 2–3 years of relevant experience in account or project management, events, PR or similar roles, preferably within the fashion, luxury or creative industries. We are looking for someone who is highly organized, proactive and comfortable taking ownership of projects in a fast-paced and collaborative environment.

KEY RESPONSIBILITIES

• Manage day-to-day client relationships, acting as a key point of contact throughout assigned projects.

• Manage projects from the initial brief through to final delivery, coordinating timelines, workflows, priorities, budgets and deliverables.

• Work closely with creative and production teams, suppliers and external partners to ensure smooth project execution.

• Handle multiple projects and deadlines simultaneously, keeping priorities on track and ensuring timely delivery.

• Prepare client presentations, meeting materials, project updates and follow-ups.

• Take ownership of assigned projects, proactively anticipating client needs, potential challenges and next steps.

• Support the planning and execution of events, store openings, retail activations, brand experiences and special projects.

• Coordinate on-site activities during events and live activations, working closely with internal teams, clients and external partners.

• Monitor project budgets and ensure projects are delivered on time, within budget and according to agreed quality standards.

• Build and maintain strong, collaborative relationships with clients, partners and internal teams.

WHO WE’RE LOOKING FOR

• 2–3 years of relevant experience in an agency, brand or fast-paced environment, ideally in account management, project management, events, PR or a similar role.

• Previous exposure to the fashion, luxury, creative, events or cultural industries is strongly preferred.

• Excellent organizational, multitasking and project management skills.

• Strong client-facing, communication and interpersonal skills.

• A proactive, reliable and solution-oriented approach, with a strong sense of responsibility and ownership.

• Ability to prioritize effectively and perform under pressure while managing several workstreams simultaneously.

• Confidence in coordinating teams and working with multiple internal and external stakeholders.

• Strong attention to detail and a good visual and aesthetic sensitivity.

• Genuine interest in fashion, luxury, events, retail, design and contemporary culture.

• Fluent Italian and English, both written and spoken.

• Flexibility to travel and work outside standard office hours when required by live projects.