TDIP - Associate Director, Relationship Management

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$96,900 - $136,800 CAD

This role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Innovation Partners (TDIP) is the technology and innovation banking platform within TD Bank, providing specialized banking, financing, and ecosystem solutions to venture-backed and innovation-focused companies across Canada.

The Associate Director, Relationship Management, Early-Stage is responsible for managing and growing a portfolio of founders, newly incorporated companies, accelerator graduates, and venture-backed start-ups at the earliest stages of their growth journey.

As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support clients as they scale. The role requires a strong understanding of the start-up formation ecosystem, the investment dynamics for pre-seed and seed-stage companies, the venture capital landscape, and the banking needs of founders as they progress from formation through commercialization.

The Associate Director also provides strategic oversight to Small Business Banking partners supporting the Early-Stage portfolio, ensuring a consistent client experience, ongoing portfolio monitoring, and the timely identification and graduation of high-potential companies into TD Innovation Partners' Commercial Banking portfolio.

CUSTOMER

• Manage a portfolio of founders and early-stage companies as they progress from ideation and incorporation through commercialization and venture funding.

• Develop trusted relationships with founders, CEOs, investors, accelerators, incubators, angel networks, and ecosystem partners.

• Serve as the primary relationship owner for clients requiring specialized banking solutions during the earliest stages of company development.

• Identify and deliver tailored banking solutions that address clients' operational, regulatory, funding, and growth objectives. Develop a detailed understanding of customer business models, capital structures, funding strategies, transaction flows, and growth plans. Partner with Capital Solutions teams to identify and structure working capital facilities, operating lines, venture debt, and other financing opportunities, where appropriate.

• Develop and maintain strong relationships with venture capital firms, angel investors, accelerators, incubators, and other members of the innovation ecosystem.

• Proactively identify high-potential companies within the Early-Stage portfolio and coordinate transition planning into TDIP Commercial Banking relationships.

• Partner with Small Business Banking teams to proactively identify founders and companies demonstrating significant growth, funding activity, customer traction, or increasing banking complexity, and facilitate their transition into TDIP Commercial Banking relationships.

SHAREHOLDER

• Achieve portfolio growth objectives through the acquisition, development, retention, and successful graduation of high-potential early-stage companies into TDIP Commercial Banking relationships.

• Grow and expand TD's Early-Stage company roster through active engagement with founders, investors, accelerators, and ecosystem partners across Canada.

• Develop and execute ecosystem-driven business development strategies targeting emerging innovation sectors and founder communities.

• Grow deposit balances, treasury management revenue, credit utilization, and overall relationship profitability while maintaining a prudent risk profile.

• Monitor portfolio performance and proactively identify companies exhibiting strong growth, financing activity, customer traction, or strategic significance.

• Maintain strong knowledge of developments affecting the Canadian innovation ecosystem, venture capital markets, government funding programs, and emerging technology sectors.

• Contribute to product development, strategic initiatives, and process enhancements that strengthen TDIP's Startup Banking Program.

• Establish and manage a disciplined portfolio review process to identify emerging companies suitable for migration into TDIP Commercial Banking.

• Maintain accountability for portfolio graduation metrics, client retention, and the successful transition of relationships between Early-Stage Banking, Small Business Banking, and Commercial Banking teams.

EMPLOYEE / TEAM

• Serve as an early-stage ecosystem subject matter expert within TDIP, Small Business Banking, and the broader Commercial Bank.

• Share industry knowledge and best practices related to venture formation, fundraising, founder banking, and start-up growth.

• Support education initiatives across TD by helping business partners better understand the needs of founders and emerging technology companies.

• Provide leadership and strategic oversight to Small Business Banking partners supporting Early-Stage clients, ensuring consistent service delivery, effective portfolio management, and early identification of graduation candidates.

• Develop productive relationships with internal partners across SBB Virtual Account Managers, Product, Credit, Operations, and the Innovation team at TD.

• Represent TDIP at conferences, industry associations, investor events, accelerator programs, and ecosystem forums.

• Contribute to TDIP's reputation as a leading banking partner to Canada's innovation ecosystem.

• Collaborate closely with TDIP Relationship Managers, Capital Solutions partners, and other Commercial Banking stakeholders to support seamless client transitions and maximize relationship growth opportunities.

BREADTH & DEPTH

• Expert-level professional role requiring substantial relationship management expertise within the venture creation and early-stage company ecosystem.

• Ability to advise founders and emerging companies on banking, treasury, liquidity, operational, and financing matters.

• Interprets evolving market, venture capital, and ecosystem developments and translates them into practical banking solutions and strategic advice.

• Independently manages a portfolio of early-stage relationships with diverse business models and growth trajectories.

• Exercises sound judgment when evaluating operational, regulatory, reputational, and credit-related matters.

• Influences decision-making among founders, investors, ecosystem partners, and internal stakeholders.

• Works independently with minimal supervision and a high degree of accountability.

• Provides indirect leadership and oversight to Small Business Banking partners supporting Early-Stage client relationships.

• Responsible for balancing new client acquisition, ecosystem development, portfolio oversight, and graduation management across a national Early-Stage Banking portfolio.

• Generally reports to the Director, Relationship Management.

EXPERIENCE & EDUCATION

• Undergraduate degree in Business, Commerce, Finance, Economics, Engineering, Mathematics, or a related discipline.

• 7+ years of experience in commercial banking, venture capital, start-up operations, accelerator programs, or the broader innovation ecosystem.

• Experience working with founders seeking pre-seed, seed, and Series A investment from Canadian and US investors.

• Strong business development, networking, and relationship management capabilities.

• Demonstrated knowledge of the Canadian venture capital ecosystem, accelerators, incubators, and government innovation programs.

• Knowledge of Canadian regulatory environments considered an asset.

• Professional designations such as CFA, CPA, CBV, MBA, CTP, or equivalent are considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet