Discharge Care Coordinator

Location
Phoenix, AZ, US
Workplace
On-site
Compensation
$21 – $26

About this role

Purpose of Position:

Help members smoothly transition from inpatient services to outpatient services. Participate in clinical staffing’s as support and advocate for the member. Be the point of contact for coordination during the next 90 days of member’s discharge. Assist member with increasing their natural supports and finding community resources and completes all documentation daily.


Essential Functions:

  • Complete hospital visits, engage member while inpatient, and complete home visits.
  • Participate in the discharge planning staffing with the inpatient team, outpatient team, and member.
  • Schedule the member for STAR day services and titrate them down as stability and community supports increase.
  • Arrange and/or provide transportation related to S.T.A.R. policy
  • Make phone calls to member for engagement.
  • Coordinate with the clinical team.
  • Assist member in determining personal interests and finding community based non-clinical activities that fulfill their interests. 
  • 2 Clinic visits per week to promote S.T.A.R. 
  • To work independently in the community.
  • Assist member in advocating for their needs.
  • Complete documentation under S.T.A.R. policy. 
  • Attend staff meetings and training classes.
  • Utilize outlook for emails, calendar, and Microsoft teams communication as directed
  • Other duties as assigned

Education:

GED or HS Diploma x Required / Preferred

Knowledge, Skills & Abilities:

  • Must be able to handle several tasks at once
  • Good communication and follow-up skills
  • Must demonstrate excellent rapport with members
  • Basic computer skills (Word, Outlook, Excel, PowerPoint)

Professional Certifications & Licenses:

Type & State: Peer Support Certification x Required / Preferred

Other requirements:

Self-identify as a Peer by the International Association of Peer Supporters (INAPS) 

or Mental Health America definition and/or have (or have had a history) of a 

Mental Health/Behavioral Health or Substance Use/Abuse Diagnosis 

(Bona Fide Occupational Qualification) x Required / Preferred

At least 21 years of age (Bona Fide Occupational Qualification) x Required / Preferred

Valid AZ Driver’s License x Required / Preferred

CPR/First Aid Certification x Required / Preferred

Criminal Background Verification x Required /  Preferred

Pre-Hire and Random Drug/Alcohol Screening x Required /  Preferred

Personal Vehicle  Required / x Preferred

 

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Know someone who'd be great for this?