Internal Auditor (Financial Services)

An exciting opportunity has been created following the successful attainment of a contract with National Savings & Investments (NS&I), and the aim of becoming the UK’s largest and most trusted financial service provider, we will provide both contact centre and administrative solutions to help assist its 25 million customers. Specifically, we will be supporting the end-to-end customer journey, right from the moment they are looking to open an account with the provider, to the time they need to get in touch to make any amendments or close an account. Whatever the type of query, we will be there to assist them in whatever way we can; either online, by phone or by post and in doing so, delivering the best experience we can.

As part of the central Internal Audit function, this role plays a key role in delivering independent third line assurance across the NS&I account. The role reports to the Head of Risk, Compliance and Audit Oversight, Financial Services, and works primarily under the direction of the Senior Internal Audit Manager on an audit engagement–by–engagement basis.

This is a hybrid variable role with some travel to an office in Durham, Glasgow or Blackpool if required.

What you will be doing:

• Assist in planning and scoping internal audits including drafting Terms of References
• Execute internal audits in line with the yearly plan across operational, financial and compliance.
• Assess the design and effectiveness of internal controls, policies and procedures
• Drive improvement of internal processes.
• Identify operational, financial and regulatory risks and recommend actionable improvements.
• Review compliance with relevant UK regulations and company policies.
• Prepare high quality audit reports with clear findings, recommendations and management action plans.
• Support the Senior Internal Audit Manager with risk assessments, audit scoping and action reporting.

What you’ll bring:

• 3+ years’ experience in internal audit, ideally in a Financial Services or regulated services environment
• Highly organised, proactive, efficient, capable and driven
• Ability to drive audit testing plans to completion.
• Driven by continuous improvement activity and a desire to strengthen the business.
• Excellent stakeholder engagement, including stakeholder expectation management.
• Knowledge and understanding of financial services and regulation / legislation.
• Ability to comprehend complex data sets and processes.
• Ability to execute multiple tasks in a fast-paced environment.
• Previous demonstrable experience in a similar audit role

It would be great if you had:

• Understanding of UK financial services regulation and guidance (e.g., BCOBS, SYSC, FCA Conduct Rules, Consumer Duty and PRIN).

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.


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Our Specialist Private Sector team are experienced in a range of different markets including Banking, Insurance, Retail, Travel, Transport and Utilities. We help our customers develop, deliver and operationalise their digital transformation strategies. We work in true partnership with our customer, gaining a deep understanding of their business and technology issues.
Our capabilities and credentials across Private Sector markets enable the design, delivery and management of business transformation programmes. We help our clients respond to changing customer demands, keep ahead of the competition, and safeguard their systems from evolving business and technology risks.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.