Finance Assistant - O2C

Do you take pride in keeping processes running smoothly, working accurately to deadlines and resolving issues before they become problems?

We are looking for a motivated Process Assistant to join our Order to Cash (O2C) team. Supporting high-profile government clients, you’ll play an important role in the delivery of transactional finance services, helping to ensure payments are processed correctly, accounts are maintained accurately and service levels are achieved.

You’ll work across a range of Order to Cash activities, from bank reconciliations and debt collection to invoice processing and customer account administration. You’ll be part of a supportive team that values collaboration, accountability and continuous improvement.

This is a permanent position based ideally in our Newport office, although other CofE locations may be considered where appropriate. The role operates on a hybrid basis, with an expectation of 2 days per week on site at one of our CofE.

What you’ll be doing:

• Performing transactional Order to Cash activities including bank reconciliations, accounts receivable administration, invoicing, credit notes and statement production.
• Supporting debt collection activity, managing payment processing and maintaining third-party money activities for clients.
• Monitoring workloads and escalating issues that could impact service level agreements and key performance indicators.
• Taking ownership of queries and issues within SSCL’s remit, resolving them wherever possible and escalating where appropriate.
• Maintaining records, filing systems and documentation, while handling enquiries received via telephone, email and correspondence.
• Assisting with the production of management information, project control updates and month-end reporting activities.
  
  

What you’ll bring:

• Experience of working in an administrative or transactional processing environment.
• Strong organisational skills with the ability to manage priorities and meet deadlines.
• Good attention to detail and a commitment to delivering accurate, high-quality work.
• Confidence using Microsoft Office applications, particularly Excel and Word.
• The ability to take ownership of issues and work proactively to resolve them.
• Effective written and verbal communication skills, with the ability to build positive working relationships.

It would be great if you had:

• Experience of payment processing activities.
• Knowledge of cash management processes.
• Previous experience of accounts receivable, debt collection or financial administration activities.

If you’re interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about the sector?
Shared Services Connected Ltd (SSCL), part of the Sopra Steria UK family, is the market leader in critical business support services for the UK public sector. We deliver innovative, technology-enabled services that help organisations operate more efficiently and effectively. Our people are at the heart of what we do, and we are committed to creating an inclusive environment where colleagues can develop, grow and make a meaningful impact.