About this role
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ServiceMasterTEAM – Water, Fire & Smoke Damage Restoration; FULL SERVICE RESTORATION
At ServiceMaster TEAM, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC.
This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.
Key Responsibilities
- Lead water damage restoration
- Direct daily jobsite operations
- Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
- Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
- Set up, monitor, and adjust drying, filtration, and air scrubber equipment
- Oversee controlled demolition and removal per approved scope
- Enforce PPE usage, containment, and cross-contamination control
- Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
- Document moisture readings, equipment placement, job progress, and photos using restoration software
- Communicate professionally with customers, adjusters, and internal teams
- Assist in training, mentoring, and evaluating technicians at all skill levels
Required Qualifications
- 1-3 years experience in restoration, mitigation, or disaster recovery
- Demonstrated leadership or crew lead experience
- Valid driver’s license with acceptable driving record
- Ability to lift 50+ lbs and work in physically demanding environments
- Availability for emergency response and on-call rotation
Preferred Qualifications
- IICRC WRT required; ASD or additional certifications strongly preferred
- Strong understanding of drying science, psychrometrics, and material behavior
- Experience with insurance-driven restoration and adjuster coordination
- Proficiency in restoration documentation and job management software
- Experience assisting with job scoping, supplements, and scope validation
Why Join ServiceMaster TEAM?
- Competitive compensation with overtime potential
- Company-supported advancement
- Opportunity to lead meaningful projects that directly help communities recover
ServiceMaster Restore franchise locations are independently owned and operated.
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