House Keeper

Job Summary

We are seeking an experienced and detail-oriented Housekeeper to maintain high standards of cleanliness, hygiene, presentation, and overall guest comfort throughout the hotel.

Key Responsibilities

1. Room & Facility Cleaning

• Clean and maintain guest rooms, bathrooms, corridors, public areas, and other assigned spaces.
  
• Ensure guest rooms are properly arranged, cleaned, and prepared according to hotel standards.
  
• Change bed linens, towels, and other room supplies as required.
  
• Dust, vacuum, mop, sanitize, and thoroughly clean assigned areas.
  
• Report maintenance issues, damages, or faulty equipment promptly.
  

2. Guest Comfort & Service

• Ensure guest rooms are maintained to a high standard of cleanliness and presentation.
  
• Respond professionally to guest requests relating to housekeeping.
  
• Handle guest belongings and personal items with care and confidentiality.
  
• Report lost and found items in line with hotel procedures.
  
• Maintain a professional and courteous attitude when interacting with guests.
  

3. Linen & Laundry Management

• Manage the collection, sorting, storage, and distribution of linen and towels.
  
• Ensure clean linen is properly stored and readily available.
  
• Monitor linen usage and report shortages or damaged items.
  
• Assist with laundry duties where required.
  

4. Cleaning Supplies & Inventory

• Monitor housekeeping supplies, toiletries, cleaning materials, and equipment.
  
• Ensure supplies are used appropriately and minimize unnecessary wastage.
  
• Report shortages and request replenishment when necessary.
  
• Maintain housekeeping equipment in good working condition.
  

5. Standards & Safety

• Follow established hotel housekeeping procedures and cleaning standards.
  
• Maintain proper hygiene and sanitation practices.
  
• Handle cleaning chemicals and equipment safely.
  
• Follow health and safety procedures always.
  
• Maintain a safe, clean, and organized working environment.
  

6. Teamwork & Reporting

• Work effectively with other housekeeping team members and hotel departments.
  
• Coordinate with the Front Office regarding room status and guest requirements.
  
• Report completed rooms, outstanding tasks, damages, and other relevant issues to the supervisor.
  
• Support the housekeeping supervisor in maintaining daily operational standards.
  

Requirements

• Minimum of 4–5 years of relevant housekeeping experience, preferably in a hotel or hospitality environment.
  
• Previous experience in guest room and hotel facility cleaning.
  
• Good knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
  
• Ability to use housekeeping equipment and cleaning products appropriately.
  
• Good attention to detail and ability to maintain high cleanliness standards.
  
• Ability to work efficiently with minimal supervision.
  
• Good communication and interpersonal skills.
  
• Ability to work as part of a team.
  
• Physically capable of performing housekeeping duties for extended periods.
  
• Professional, reliable, disciplined, and guest-focused.
  

Key Competencies

• Hotel Housekeeping
  
• Cleaning & Sanitation
  
• Room Preparation
  
• Linen & Laundry Management
  
• Inventory Control
  
• Attention to Detail
  
• Guest Service
  
• Time Management
  
• Teamwork
  
• Reliability & Professionalism
  
• Health & Safety Compliance