About this role
Human Resources Generalist I
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard-of-hearing communities. As a leading provider of onsite interpreting services, video relay service, and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.zpbettertogether.com
ZP Better Togethers' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Summary of Duties:
The Human Resources Generalist I provides foundational support across HR operations, focusing on task-oriented responsibilities and maintaining compliance in routine processes.
Key Responsibilities:
- Assigns, Tracks, and documents employee compliance with required training
- Supports and tracks the onboarding process for new hires
- Conducts pre-employment processes such as background checks and I-9 verifications.
- Supports implementation of new hire orientation and employee recognition activities.
- Performs routine HR administrative tasks
- Answers standard HR inquiries from employees and escalates complex issues as needed.
- Observes and supports disciplinary and termination meetings as a note-taker or coordinator.
- Maintains accurate and compliant personnel records and HRIS data entry.
- Keeps current with HR policies and required federal and state labor laws and postings.
- Performs other duties as assigned by senior HR staff.
Human Resources Generalist Qualifications/Skills:
•1-3 years of successful experience in human resources
•BA/BS desired
•Understanding of general human resources policies and procedures
•Knowledge of federal and state employment laws; experience with multi-state law desired.
•Must have in-depth knowledge of all major categories of employment relationship, including employee relations, safety and work environment, training, recruitment, statistical analysis, workers compensation and benefits
• Excellent communication and people skills
•Ability to effectively analyze data and provide recommendations
• Outstanding knowledge of MS Office
Experience with the following is a plus:
Willingness to learn American Sign Language and Deaf culture
PHR or SPHR Certification preferred but not required.
Work environment:
Employees may experience the following physical demands for extended periods of time:
- Sitting, standing and walking (95-100%)
- Keyboarding (40-60%)
- Viewing computer monitor, videophone, and cell phone requiring close vision (40-60%)
- Lifting computers and other equipment.
- Position may require some travel.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
PZP Better Together is an Equal Opportunity Employer. Principals Only
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