Transportation and Client Services Specialist

Responsibilities

• Safely operate company vehicles along established service routes.
• Perform the respectful transfer and transportation of pets entrusted to our care.
• Maintain accurate chain-of-custody documentation and identification procedures.
• Build and maintain positive relationships with veterinary hospitals and clinic teams.
• Communicate professionally with clients, hospital personnel, and internal teams.
• Identify and escalate service concerns, operational issues, and client opportunities.
• Uphold company appearance, safety, and service standards at all times.
• Represent Pet Meadow with compassion, professionalism, and integrity.

Required Skills & Experience

• Valid driver's license and clean driving record.
• Ability to lift and transport pets safely and respectfully.
• Strong communication and interpersonal skills.
• Customer service, veterinary, healthcare, hospitality, funeral service, or transportation experience preferred.
• Ability to work independently while maintaining strong accountability and professionalism.
• Passion for serving others during meaningful and emotional moments.

Preferred Skills

• Experience in a pet-related field, after-care industry, or transportation industry
• Experience driving a commercial van
• Experience with GPS apps
• Passion for working with and caring for animals - animal lovers encouraged to apply!