Sales Admin

Join Our Team at Paynamics Technologies Inc.!

Company Description

Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.

Job Title: Sales Admin
Location: Makati City
Job Type: Full-Time
Work Setup: Onsite

Key Responsibilities

Real-Time Monitoring & Analysis

• Monitor merchant transaction volumes and success ratios through dashboards (e.g., Snowflake)
• Identify performance issues, anomalies, and transaction failures
• Analyze root causes and coordinate with Sales, Merchant Support, TOS, and Fraud teams for resolution

Coordination & Reporting

• Communicate and escalate merchant-specific issues to relevant teams
• Track resolution progress and provide regular updates to Sales and Management
• Set up and manage alerts for performance thresholds
• Generate daily performance summaries and reports

Sales & Admin Support

• Assist Sales with merchant insights, performance reports, and recommendations for client meetings
• Help prepare presentations and proposals
• Maintain internal sales databases and ensure data accuracy
• Process and reconcile petty cash and department reimbursements
• Provide backup support for contract and documentation processing when needed

Skills

• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Excellent organizational and time management skills
• Detail-oriented with high accuracy in reports and documentation
• Strong communication and coordination skills across teams
• Ability to work independently and manage multiple tasks
• Proactive mindset with ownership and accountability

Qualifications

• Experience in sales operations, sales support, or admin roles is a plus
• Familiarity with sales processes and performance monitoring
• Strong verbal and written communication skills
• Comfortable working cross-functionally with multiple teams
• Willingness to report onsite 5x/week in Makati
  

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