About this role
Medical Records Representative
About OrthoArizona:
At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.
As a Medical Records Representative with OrthoArizona, you will get to:
- Transmit, retrieve, route, mail, fax patient records as required.
- Route, deliver, and import all external records and correspondence.
- Review all medical record requests for accuracy and provides requested information.
- Work with all departments for proper routing of documents.
- Follow medical record policies and procedures.
- Work as liaison between patients and HIPAA officer as needed.
- Process mail daily and distributes it to appropriate departments.
- Assist in training and orienting of new staff.
- All other duties as assigned.
- **Using state or federally regulated websites may require personal login credentials.
Qualifications:
- Knowledge of Health Information Management Systems.
- Working knowledge of computer programs.
- Excellent written and verbal communication skills.
- Complete and maintain compliance training.
- Understand/Perform training on practice management software.
- Continue to expand knowledge of practice management software as updates occur.
- Understand all Standard Operating Procedures.
- Working knowledge of HIPAA and PHI.
Minimum Qualifications:
- High School diploma or GED.
- One year of experience in a medical office.
Preferred Qualifications:
- Previous experience using an electronic medical record (EMR).
- Completion of Medical Records / Health Information Management educational program.
Full Time Benefits:
- Robust paid time off package including, sick time, holidays, & paid time off!
- Medical with multiple different plan options.
- Health Savings account + company contributions.
- Dental & Vision Insurance.
- 401(k)
- Pet Discount Plan.
- ID Theft Protection & Legal Assistance.
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