Bartender | On Call

Omni Las Colinas

Overview

The Bartender will provide efficient, friendly, professional customer service while maintaining a clean, welcoming environment. This position supports multiple Food & Beverage outlets, including restaurants, pool service, and other assigned outlets. The Bartender will ensure guests receive prompt, attentive service and create an engaging, memorable experience.

Responsibilities

• Acknowledge and greet all guests, anticipate guest needs, and respond promptly to guest inquiries and requests.

• Be fully knowledgeable of food and beverage offerings for assigned outlets.

• Provide professional and attentive bar service in restaurants, pool areas, and other assigned Food & Beverage outlets.

• Monitor and maintain bar cleanliness, sanitation, and organization at all times.

• Provide silverware, napkins, condiments, and other service items before presenting food at the bar area.

• Clean and reset the bar area as guests depart or as drink preparation is completed.

• Complete proper bar setup and breakdown procedures.

• Follow proper triple-sink procedures and all required sanitation standards.

• Communicate professionally and effectively with management, kitchen staff, servers, and other team members.

• Contribute to a professional workplace that maximizes employee morale, productivity, and effectiveness.

• Work effectively with a diverse front-of-house and back-of-house team.

• Ensure the responsible service of alcohol by following all legal requirements, including proper identification, carding procedures, and monitoring alcohol consumption.

• Accurately take food and beverage orders from guests and promptly record all transactions in the MICROS system.

• Maintain guest tabs and process payments accurately and promptly.

• Monitor product pars and communicate replenishment needs to management.

• Maintain appropriate product levels and assist with inventory control as assigned.

• Sell and upsell food and beverage products while providing recommendations based on guest preferences.

• Maintain knowledge of specialty cocktails, beer, wine, spirits, and other beverage offerings.

• Maintain a clean, organized, and professional work area throughout the shift.

• Provide service to guests in line with Omni Moments of Service Standards.

• Flexibly support other Food & Beverage outlets as business needs require.

• Must be able to work effectively in a fast-paced, high-volume, team-oriented environment.

• Perform any other duties as assigned by management.

Qualifications

• Minimum 1 year of bartending experience; high-volume and casual environments preferred.

• Previous experience in restaurant, pool, resort, sports, or live entertainment bar service preferred.

• Strong commitment to quality service and demonstrated food and beverage knowledge.

• Strong verbal and written communication skills.

• Knowledge of wine, beer, spirits, and specialty cocktails.

• Must have an unexpired Food Handler's permit and TIPS/TABC certification, or the ability to obtain required certifications.

• Ability to accurately and efficiently operate MICROS or similar POS systems.

• Previous cash-handling and payment-processing experience preferred.

• Maintain a professional business appearance, attitude, and performance at all times.

• Ability to work cohesively with team members across multiple Food & Beverage outlets.

• Ability to prioritize and multitask while maintaining attention to detail in a fast-paced environment.

• Excellent customer service, problem-solving, and service recovery skills.

• Must be able to work a variety of shifts, including mornings, evenings, weekends, holidays, and peak pool periods.

• Must be comfortable working outdoors and in varying weather conditions.

• Must be able to stand and walk for extended periods throughout the work shift.

• Must be able to lift, carry, push, and pull items as required to perform essential job functions.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.