Team Lead, Accounts Receivable

Team Lead, Accounts Receivable

Why This Role Exists

Numerator’s India centre is a core part of how we deliver accurate, reliable data for our global brand and retail clients. 

The Accounts Receivable Team Lead is responsible for managing end-to-end Accounts Receivable operations while leading a team of AR professionals. This role requires a hands-on approach, where the individual actively performs operational activities, resolves complex billing and collection issues, supports key stakeholders, and oversees the day-to-day activities of the AR team to ensure accuracy, efficiency, and compliance.

The role combines operational execution, process ownership, stakeholder management, and team leadership responsibilities.

Role at a Glance

Level: Team Lead   |   Location: Remote, India   |   Type: Full-Time

What You'll Do

Accounts Receivable Operations

• Perform end-to-end Accounts Receivable activities including billing, collections, cash application, reconciliations, and reporting.

• Review and process complex customer billing requirements, including split billing, milestone billing, installment billing, and customer-specific invoicing requests.

• Manage invoice validation, billing schedules, PO compliance, and contract-to-invoice alignment.

• Resolve billing disputes, invoice rejections, customer escalations, and payment-related issues.

• Monitor aged receivables and drive collection efforts to improve cash flow and reduce overdue balances.

• Review unapplied cash, short payments, deductions, and disputed invoices and ensure timely resolution.

• Support month-end close activities including reconciliations, reporting, and audit requests.

• Prepare and review AR aging, collection forecasts, billing reports, and management reporting.

Team Leadership & Oversight

• Lead, mentor, and support a team of Accounts Receivable Specialists.

• Allocate workload and ensure timely completion of daily, weekly, and month-end activities.

• Review team output for accuracy, completeness, and compliance with established processes.

• Act as the primary escalation point for complex operational issues.

• Provide guidance on billing structures, collection strategies, cash application challenges, and customer account management.

• Conduct regular quality reviews and identify training opportunities.

• Support onboarding and ongoing development of team members.

• Drive accountability and performance across the team.

Billing & Revenue Operations

• Review contracts, sales orders, purchase orders, and billing instructions to ensure accurate invoice generation.

• Handle complex billing arrangements including:

• Annual, quarterly, and monthly billing

• Split billing arrangements

• Multi-PO billing

• Department-level billing requirements

• Taxable and non-taxable invoice structures

• Ensure billing schedules are maintained accurately and aligned with contractual obligations.

• Partner with internal stakeholders to resolve billing setup issues and improve billing efficiency.

Collections & Customer Management

• Develop collection strategies for overdue accounts.

• Lead customer communication regarding payment follow-ups, disputes, and invoice acceptance.

• Escalate high-risk accounts and recommend corrective actions.

• Support cash forecasting by providing collection visibility and expected payment timelines.

Process Improvement & Controls

• Identify operational inefficiencies and implement process improvements.

• Drive standardization and automation initiatives to reduce manual effort.

• Assist in system enhancements, testing, and process documentation.

• Ensure adherence to internal controls, compliance requirements, and company policies.

• Participate in continuous improvement initiatives across AR operations.

Reporting & Analysis

• Analyze AR performance metrics and operational trends.

• Monitor billing volumes, collection effectiveness, dispute trends, and reconciliation accuracy.

• Prepare reports and insights for management review.

• Identify risks, bottlenecks, and opportunities for operational improvement.