IT Application Operations Team Leader (Circular economy)

IT Application Operations Team Leader (Circular economy) 

Purpose of the POSITION:

To ensure the reliable and efficient operation of Circular Economy applications by leading the Application Operations team and driving operational excellence.

The role is responsible for service stability, continuous improvement, and the effective management of operational processes, while collaborating closely with business stakeholders, development teams, vendors, and project managers to support business objectives and successful service delivery.

Does it resonate with you?

Then your place is here with us as an IT Application Operations Team Leader (Circular economy) based in Budapest MOL Campus

Main responsibilities:

• Team leadership and management

  • Coordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.

  • Support team members' professional development and foster a collaborative, high-performing work environment.

  • Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.

• Technical support

  • Ensure the stable and efficient daily operation of business applications.

  • Lead the resolution of issues escalated to the team and coordinate closely with development teams to address application defects and recurring problems.

• Project delivery support

  • Represent Ops in project initiatives by providing operational expertise, resource planning, risk input, and deployment support.

  • Collaborate closely with project managers to ensure a smooth transition of new solutions and changes into operations.

• Quality assurance and performance optimization

  • Proactively contribute to the development and continuous improvement of operational processes and procedures.

  • Monitor service performance, identify improvement opportunities, and oversee incident, problem, and change management activities.

• Documentation and reporting

  • Maintain accurate operational documentation and knowledge bases.

  • Prepare regular operational reports and ensure compliance with security, regulatory, and internal governance requirements.

• Communication and coordination

  • Collaborate closely with business stakeholders, IT teams, and other relevant departments. Manage customer feedback, ensure effective stakeholder communication, and coordinate with external partners and vendors.

• Management of operational tools and systems

  • Maintain and optimize operational tools and monitoring solutions.

  • Support the introduction, adoption, and integration of new technologies that improve operational efficiency and service quality.

• Budget and resource management

  • Support the planning and optimization of operational costs, resource allocation, and procurement activities to ensure effective service delivery and sustainable operations.

Main requirements:

University or College degree

Minimal of 5 years relevant experience in IT operations or production support, 3+ years of team leadership or people management experience

Experience operating business-critical enterprise applications

Strong incident, problem, and change management experience

Strong stakeholder management and communication skills

Analytical mindset with excellent problem-solving abilities

Customer-focused, proactive, and continuous improvement mindset

What we offer:

• A working location in 11th district

• Flexi time, home office possibilities, 2 HO per week

• Work together and learn from experienced team 

• Project related travelling possibilities in the region

• Career opportunities within MOL Group

• Annual bonus

• Maximalized - Gross 800.000 HUF - annual fringe benefits (with elements of SZÉP card, All you can move card, culture and sport event, health and pension insurance allowance, etc)

• Loyalty bonus (after 3 years of employment)

• Support at all stages of family life – baby born allowance, extra paid paternity leave, paid leave for single parents, MOL Égigerő kindergarten support and MOL Campus Égigerő daycare, school start support, student loan support)

• Support in difficult situations (health insurance support for employees with diability,advance salary payment, etc.)

• Preparation for retirement (pre-retirement support, pensioner benefits, company loyalty program)

• Awards and recognitions (extra leave days, project reward, leadership reward, etc.)

• Support for physical and mental well-being (fitness center, health programs and company help line)

• Other company benefits (MOL partner benefits, discounted fueling)

• Community building (MOL open day, family days, cooking days, Christmas concert)

• Discounted phone fleet package for family members

• Discounted MediCare health insurance for family members

• Life and accident insurance

• Travel allowance - 40 HUF/km

How to apply? 

If you wish to form the future with us, please submit your applications via our career site: www.mol.hu/karrier or contact Andrea Juhász on +36 20 931-1239 or andreajuhasz@mol.hu or connect with me on Andrea Juhasz - Senior Recruitment Specialist - MOL Group | LinkedIn 

At MOL Group, we know that our strength lies in diversity. During the selection process, we provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. At MOL Group, everyone matters.

If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team! We are happy to assist.