About this role
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an on-call Lead Barista at Excalibur, you will oversee daily café operations, maintain a welcoming environment, and deliver exceptional guest service. You will lead by example, support operational excellence, and help create memorable experiences for every guest.
THE STARTING RATE: $21.5806 Hourly
THE DAY-TO-DAY:
Lead, coach, and train a team of approximately 3 to 12 employees during assigned shifts.
Demonstrate knowledge of selling techniques and service standards for alcoholic and non-alcoholic beverages, as well as menu items.
Resolve guest concerns within scope of authority; otherwise, escalate to management and notify a supervisor and/or Security of unusual events, incidents, missing items, or suspected theft.
Accurately take and enter orders, and efficiently serve and garnish food and beverages as applicable.
Prepare and complete orders according to guest preferences, including necessary condiments.
Perform opening and closing duties based on shift assignment.
Receive and unload warehouse deliveries; stock designated storage areas while maintaining organization, replenishing supplies, and restocking machines as needed.
Maintain the cleanliness, sanitation, and appearance of front and back of house areas; clear tables and counters, sweep, and uphold the cleanliness of the dining area while ensuring guest comfort.
Establish par levels for daily orders and complete daily order sheets.
THE IDEAL CANDIDATE:
High School Diploma, GED or equivalent
6+ months of previous coffee shop, café, or Barista experience
Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14090
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