About this role
Meta seeks an experienced Warehouse Operations Manager to own Meta's relationship with its third-party logistics (3PL) and Rack Integration providers across the centralized warehouse network for Rack build and deploy operations. They are the operational liaison between Meta and its vendors — accountable for the efficient, timely, and cost-effective movement of goods, supplies, and equipment across warehouses, data centers, and the POP/Hut network. The role exists to drive efficiency, enforce Meta's standards and compliance, and scale operations to support the centralized warehouse growth planned for 2026.
$115,000/year to $163,000/year + bonus + equity + benefits
Responsibilities
- Move to MINIMUM_QUALIFICATION or a separate working conditions section
- Coordinate day-to-day deployment planning and execution to move data center hardware from Meta's NORAM distribution network into deployed, live capacity
- Manage the movement of goods and equipment by building efficient operations and transportation schedules that deliver on time and in full
- Align on required VAS (Value Added Services) processes to support connectivity gear at T3s across 3PLs, VAS providers, and XFN partners, and deploy to meet customer needs
- Lead day-to-day execution of Meta's 3PL and warehouse vendors, ensuring quality control and compliance with Meta's policies, procedures, safety protocols, and SOX inventory-control requirements
- Serve as the central point of communication between Meta and its vendors and internal customers at all levels, engaging partners to understand current and future distribution needs
- Define standards, metrics, and procedures that maximize deployment efficiency
- Set and manage operational and financial OKRs and KPIs — tracking on-time delivery, transit times, inventory accuracy, and cost — and act on the data to resolve bottlenecks and operational risks
- Analyze inventory and performance metrics to surface trends, opportunities, and risks, and run root-cause analysis on 3PL discrepancies
- Develop and maintain SOPs and best practices that streamline global warehouse operations and support the tools and systems used to track, analyze, and report on inventory
- Partner across finance, planning, and fulfillment to prioritize initiatives and scale operational management practices into new regions
Minimum Qualifications
- Experience managing outsourced transportation logistics services
- Hands-on working experience with logistics management systems
- Demonstrated leadership experience, such as influencing partners, organizations, successful mentoring and supporting the growth of other employees and teams
- 7+ years of experience in global logistics, distribution, or supply chain management, with demonstrated experience delivering operational outcomes
- Operational experience at a logistics provider and distribution experience
- Experience leveraging quantitative and qualitative data to identify trends and drive optimal supply chain execution, including standardizing data analysis across cross-functional partners (e.g., finance, planning, fulfillment)
- Experience driving continuous improvement, standardization, and implementation of processes and systems
Preferred Qualifications
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Understanding of relational databases and ERP systems (Oracle or similar), plus MS Access, Excel, and Project
- Track record leading initiatives across a geographically distributed, cross-functional environment with a high degree of ambiguity
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Master's degree in Supply Chain Management, Industrial Engineering, Operations, or MBA
- Experience in logistics operations in a global, high-growth environment
- Experience with the import/export environment of 3PL/carrier operations
$115,000/year to $163,000/year + bonus + equity + benefits
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