Technician, IT Operations

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What we offer:

Group Summary:

• Responds to customer (user) calls concerning personal computers, touch screens, printers, etc.
• Sets up new personal computers.
• Performs preventative maintenance on personal computers.
• Distributes new personal computers to users, ensuring all appropriate software and logins are functional.
• Contacts vendors for support and resolution of issues.
• Maintains an acceptable attendance record and works overtime as required.
• Participates in resolution of computer system problems (hardware or software) as the need arises.
• Maintains a clean and safe work area.
• Participates in department meetings.
• Completes documentation of activities as required.
• Submits cost reduction and innovation ideas.
• Performs other tasks as assigned.
• Preferred: Two years applied experience related to essential functions.
• Required: Hardware experience encompassing networking; Ethernet and LAN, PCs, plotters and printers (laser & thermal).
• Software – Microsoft Windows Operating Systems, Lotus Notes, Microsoft Office, Autocad.
• Must have good problem solving skills. Must have good math skills.
• Must have excellent computer skills.
• Must work well with others. Must have good communication skills – both verbal and written.
• Must have the ability to manage multiple priorities and have a high tolerance for stressful situations.
• Must have strong understanding of business systems.
• Required: A.S. degree or technical degree with related experience
• Preferred: B.S. in Computer Science, Electrical Engineering, MIS or equivalent

Benefits:

• Salary jobs: Pay range: $50,000-$58,000

• Customizable Insurance Plans starting at 30 days.

• Medical/Dental - Blue Cross Blue Shield. Three different plans.

• Dental - Delta Dental - Two different plans.

• Vision - VSP - Two different plans.

• 401k and matching at 6 months.

• Paid Parental Leave.

• FSA/HSA.

• Company Paid Life Insurance.

• Free Employee and Family Assistance Programs (EFAP)

• Paid Time Off.

• 13 Paid Holidays.

• On-site fitness center and off-site fitness reimbursement.

• Magna Family Scholarship.

• Tuition Reimbursement.

• Service Award Programs.

• Disaster Assistance Program.

• Profit Participation Program after 2 years.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.