Style Associate -PHOENIX MALL VIMAN NAGAR-PUN

Key Responsibilities

:

Customer Focus

●       Understand customer needs and preferences to recommend suitable jewelry pieces.

●       Address customer queries effectively and escalate complex issues when required.

Sales Mastery

●       Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.

●       Communicate product value effectively to customers.

●       Support the store in achieving store targets.

●       Stay updated with the latest collections, and promotions.

Flexibility and Change Management

●       Adapt to varying shift timings and store requirements.

●       Be open to transfers within the cluster area as per business needs.

●       Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

●       Assist the Senior style associate in processing store deliveries, online order processing, and packaging.

●       Assist in stock replenishment and visual merchandising.

●       Ensure the store looks presentable, inviting, and adheres to cleanliness standards.

●       Support theft prevention by maintaining vigilance and following protocols.

●       Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

●       Collaborate with team members to ensure smooth store operations.

●       Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

●       Display sensibility and sensitivity when addressing customer concerns.

●       Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

:

●      Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.

●      Must be above 18 years of age and below 28 years of age

●      Good communication and interpersonal skills

●      Ability to learn quickly

●      Positive and enthusiastic attitude

●      Excellent presentation and grooming standards

●      Flexibility and adaptability to work varied shifts (including weekends and evenings)