Operations Planner

At Kandou, we are redefining the economics of AI infrastructure. Our mission is to democratise AI by significantly reducing the Total Cost of Ownership (TCO) of hardware systems — a critical barrier to scalable adoption.

Our proprietary MIMO-over-copper technology powers a high-performance, chiplet-based AI memory fabric that is both scalable and energy-efficient. Unlike traditional interconnects, our solution reduces power consumption significantly while preserving high bandwidth and ultra-low latency — unlocking unprecedented efficiency for AI training and inference at scale.

Kandou’s architecture is not just an incremental improvement — it’s a foundational shift in how AI hardware is built for the future.

We are actively seeking for an Operations Planner

Location: Hsinchu, Taoyuan, Taipei

Experience

• Ideally, 2-5+ years’ experience working in production planning within a high-volume manufacturing environment

• Experience working in the semiconductor and/or electronics and/or High Performance Compute industries would be advantageous

• Possess a strong working knowledge of Material Requirements Planning, master scheduling and capacity planning principles and display experience using ERP systems

• Experience tracking and presenting key operational metrics

• Understanding the Sales and Operations planning process

• Familiar with customer service principles and practice

Responsibility

• Analyse customer demand, create and maintain master schedule in order to generate production plan, meeting revenue targets within available cycle time and capacity limitations

• Prepare purchase orders for manufacture based on generated master schedule requirements

• Plan production activities with supply chain partners to meet on time delivery targets creating build plans to track progress

• Acknowledge customer orders and change requests providing commit dates to sales team

• Monitor manufacturing loading, cycle time, capacity utilisation, inventory turns and on time delivery in order to provide weekly key metric report to Operations management measuring supplier performance

• Provide manufacturing forecasts to Kandou supply chain partners and assist in data analysis to support supply review as part of the Sales and Operations planning process

• Manage WIP reconciliation to ensure inventory accuracy and system data integrity. Support finance team with invoice reconciliation on production purchase orders

• Provide information to management on potential delivery concerns or bottlenecks and support internal teams during recovery situations with detailed plans and solutions

• Support new production introduction, liaising with key internal stakeholders to ensure requirements are included in build plan. Co-ordinate with Operation’s team to ensure relevant items within project plan are being reviewed and discussed in regular OP’s meetings

• Provide customer service support function where the business dictates

Skills

• Excellent written and verbal communications. Ability to communicate and influence within the supply chain.

• Strong decision making and problem-solving skills

• Enthusiastic team player with an ability also to work on own initiative

• Strong organisational skills

• Excellent data analysis and numeracy skills

• Able to work to tight time scales and remain calm under pressure

• Ability to adapt and react to situations within a fast-paced environment, prioritising effectively

• Excellent IT skills, particularly use of Microsoft Office.