Commerce Systems Architect

The Team:

Acting as a trusted partner to all business areas of Hermès Americas, the Hermès of Paris (HOP) IT Team leads comprehensive technology delivery, innovation and support across the entire systems landscape in the region. 

The Opportunity:

Alongside the Senior Director of Commerce Systems, this role will participate in the execution of the strategic definition of the IT Transformation for the region, aimed at ensuring business-driven relevance of technology to the evolving needs of the brand. As a member of the Commerce systems team and in close partnership with the rest of the IT department, this role will play a crucial role in the local design of the architecture of our SAP S/4 Hana system during the Milky Way project across the Americas.  The Commerce Systems Architect will act as a unique connector between all integration points of the commerce systems and assist in ensuring the entire order flow remains efficient. He/She will have the role of integration gatekeeper of the Logistics, Omnichannel and even Data lake repositories to ensure no points of failure. This position would be expected to establish and maintain trusting and productive working relationships with key individuals in Paris and ensure seamless and open communication between teams across continents. Working hand in hand with the SAP deployment team in NYC and Paris, as well as global partners, the Architect will act as the HOP SAP expert, representing Hermes America’s best interest and supporting inclusion and delivery of local and regional business requirements for the duration of the project. 

This role is hybrid with knowledge in logistics and omnichannel systems as well as a deep understanding of Data. It is a hands-on, delivery-focused role requiring a highly experienced and proactive technical professional who has the ability to interact with the business, understand their needs, and lead transformational change management efforts. This individual is a problem solver by nature, capable of working independently within agreed guidelines to design, implement, and deliver effective business-oriented solutions.

All other duties as assigned by the supervisor. 

About the Role: 

• Support the SAP S4 Hana Implementation Project for Hermes Americas and all pre-induction projects

• Act as the gate keeper for all Commerce Systems integrations

• Balance big-picture strategy with hands-on technical guidance

• Oversee system configurations and developments, testing, enhancements, new process flows and rules

• Proactively analyze technical issues, attempt resolution independently, and escalate only when appropriate

• Support and deliver data migration projects, with a strong understanding of migration strategies and technical considerations, data integrity, validation, and performance impact

• Plan and support system updates and maintenance windows

• Build and execute unit, integration, and user acceptance test scenarios

• Meet with business leaders to analyze current workflows and map out functional or technical needs

Supervisory Responsibility: 

• No

Budget Responsibility: 

• No

Decision Making Responsibility: 

• Yes

About You: 

• 7-10 years of overall IT experience, with minimum five years in Retail IT Industry
• Bachelor’s or equivalent Degree required; MBA or other Masters’ Degree preferred.
• Exceptional critical thinking
• Outstanding oral and written communication skills
• Experience with project management
• Familiarity with retail systems. Knowledge of Cegid POS, Magento and mobile apps
• Experience with SAP S/4 HANA or similar Retail ERP systems
•  Knowledge of Manhattan Associates WMS

• Regular in-person work at a Company-designated work location is an essential function of this position 

The salary range for this position is $130,000 - $140,000 annually. Actual rates are determined based on the job, location, and individual experience. 
 

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance

• Medical, Dental, Vision

• Life Insurance and Disability

• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

• Paid Parental leave and transition time

• 401(k) and Roth Retirement plan with company matching and profit sharing

• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

• Product discount and EAP resources

• Access to Calm App, Health Advocate, Family Building Support and more! 
   

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here.

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.