About this role
Job DetailsJob Location: 73-Dublin BMW_Mini - Dublin, OH 43017We are inviting Applications for Automotive Service Manager
Location: The Wyler Collection, BMW Dublin
We are seeking a manager with BMW Service Management experience, minimum of 2 years. A strong, results driven leader to make us the best Service Department in the country. Our organization has a belief system that the leader of the service department is an integral position for the entire dealership, and offers full support, training, and strong, proven systems that bring success to the store in both finance and customer satisfaction.
The Wyler Collection, BMW is hiring a highly motivated, loyal, and goal-oriented team leader to take the service department to the next level. The best candidate has a passion for leading and developing people and uses high levels of integrity to guide decisions. To be considered for this role, you must be able to:
DEALERSHIP COMMITMENT:
Industry Leading compensation, competitive wages, and bonus structure
Career Advance Opportunities
Paid Holidays & Vacation
Stable upwardly mobile employment with a growing company
Clean Modern Fully Equipped Facility
Medical, Dental, Vision & much more!
ESSENTIAL DUTIES:
Ensure customers receive prompt, courteous, and effective service with positive dealership experience
Provide a high level of support with the new and used vehicle sales operations by ensuring their service needs are met in a timely and efficient manner
Ensure the correct handling of all aspects of the service transaction from the "meet and greet" to "fix it right the first time"
Serve as a liaison between service advisors, technicians, and customers
Hire, manage, and develop Service Department employees - technicians and service advisors
Monitor and maintain training and certification requirements
Prioritize required services
Follow manufacturer and company policies and procedures
Meet and exceed customer satisfaction benchmark
INDSJMU
QualificationsQualifications
Minimum 2 years experience as a Manager with BMW Service Management.
Result Driven and proven success to the store
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