UX Researcher

Title: UX Researcher

Location: Chicago IL, Culver City CA, or San Francisco CA

 

Who We Are: 

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification for 2022!

 

About User Experience:

UX covers all aspects of the end-user's interaction with a company, and its products. UX research is at the heart of user-centered design, which is based on the notion that design should be informed by research about users, their expectations, their activities, and their interactions with products. Ipsos believes that as part of a user-centered design process, every design decision should be informed in part by UX research. Moreover, Ipsos believes that simply conducting evaluative UX research on completed designs is not as effective as conducting UX research throughout the process.

 

What makes this role important at Ipsos?

The UX Researcher uncovers user needs, behaviors, and motivations to guide the design and strategy of our clients’ products and services. This role is responsible for leading research projects from preparation through analysis and reporting. UX Researchers are proficient in all aspects of project work and are increasingly able to lead interactions with clients. 

 

What you can expect to be doing:

• End-to-End Project Execution: Lead preparation, data collection, analysis, and reporting, in a fast-paced environment, which includes autonomously… 
  • Executing preparation activities, including leading kick-off calls with the client, logistical project planning, screener development, recruiting and facility vendor management, tool/platform set-up and piloting, discussion guide development, and data collection piloting activities
  • Monitoring the financials of the projects you lead, including time management of project team members and budget accountability in collaboration with the project manager and/or senior oversight
  • Executing data collection and analysis activities, including moderating interviews or focus groups, running AI-moderated research studies, etc. 
  • Summarizing research insights into a variety of compelling, action-oriented deliverables including debrief documents, topline reports, full summary reports (in PPT or Google Slides), videos, one-pagers, infographics, etc.
  • Providing actionable, relevant recommendations based on the research and rooted in the client’s business strategy
  • Collaborating with designers on final deliverables and illustrated recommendations
  • Presenting final deliverables to client stakeholders
• Client & Stakeholder Management: Act as client’s main point of contact during project execution, which includes managing all communication channels and leading weekly calls.
• Team Growth & Thought Leadership: Contribute to overall team initiatives, which could include internal AI transformation efforts, thought leadership publication, speaking opportunities, mentorship for other team members, etc.

 

This might be the job for you if you have:

• Demonstrated ability to lead end-to-end research projects across a variety of methodologies 
• Proficient skills in research material development
• Good understanding of client management 
• Proven experience with moderating a variety of session types
• Hands-on experience with a variety of research tools including AI moderation tools, diary platforms, etc.
• Experience with supporting logistics and planning throughout the project lifecycle
• Notetaking ability to record data fitting research objectives
• Strong communication skills and ability to build interna team and client relationships
• 3+ years of experience in user experience or a related field (e.g. qualitative or quantitative research), required. 
  • Experience with mixed methods research preferred.
• Bachelor’s degree or higher in human factors, HCI, behavioral sciences or equivalent experience, including bachelor's in fine arts (BFA).

 

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to! 

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $85,000 to $95,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. 

What’s in it for you: 

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture. 

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: 

Why Work at Ipsos | US 
Why Work at Ipsos | CA

 

Inclusive Workplace Commitment

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. 

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual. 

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. 

 

#LI-BM1 #LI-Hybrid

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

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