About this role
Requirements
Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or related field.
Relevant networking certifications (CCNA, CompTIA Network+, etc.) are preferred.
4+ years of experience in network projects, support or Networking helpdesk environment.
Experience in handling tickets and working in an SLA-based environment is an advantage.
Experiecne in Project Deployments, Documentations, SOPs etc
Good understanding of networking concepts: TCP/IP, DNS, DHCP, VPN, VLAN.
Knowledge of LAN/WAN technologies.
Good Knowledge of routers, switches, and firewalls.
Basic troubleshooting skills for network connectivity issues.
Strong problem-solving skills.
Good analytical thinking ability.
Basic documentation skills.
Good verbal and written communication skills.
Customer-focused mindset.
Benefits
Competitive salary package
Performance-based incentives or annual bonus
Annual salary review
Paid sick leave
Paid annual leave
Public holidays
Training on networking technologies
Career growth opportunities to L2 / L3 Network Engineer
Hands-on exposure to enterprise-level network environments
Team-building activities
Employee recognition programs
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