About this role
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Our GCOO organisation plays a critical role for the bank. This team partners with businesses to build platforms, systems, and products that our customers use every day. We keep people’s money and data safe and are at the forefront of driving innovation for our businesses, customers, and colleagues.
We are currently seeking a high calibre professional to join our team as Business Analyst - Project Management (Wealth/ Investment Products).
In this role you will:
- Capture, analyse and document business requirements; create epics, write user stories, and maintain/prioritise the product backlog with the Product Owner.
- Translate business requirements and solution designs into detailed functional requirements to support build, testing and implementation.
- Map and analyse end-to-end customer journeys and product functionality to identify experience improvements and operational efficiencies.
- Investigate operational issues and new opportunities; propose solution options with feasibility assessment (business, commercial, technical, delivery) and change impact.
- Lead delivery of complex customer experience / digital enhancement initiatives from design through to release, managing scope, schedule, budget (where applicable) and quality.
- Work with stakeholders across geographies (e.g., Product Owners, Process Designers, IT, Digital, Operations) to produce delivery estimates, align dependencies, and move work from analysis to delivery.
- Manage risks, issues and dependencies; remove delivery blockers and drive stakeholders to deliver on time and to required quality standards.
- Produce and maintain project governance artefacts (e.g., project plans, status reporting, implementation checkpoints) and lead post-implementation reviews to track outcomes and benefits.
To be successful you will need:
- Degree-qualified (or equivalent relevant qualification/experience); comfortable working in an Agile environment with epics, user stories and backlogs.
- Proven experience in business analysis and project/change delivery in banking (or regulated financial services), including requirements gathering, design and end-to-end implementation is a must.
- Working knowledge of wealth/investment products and trade flows (e.g., funds, equities, bonds, structured products, FX) is an advantage.
- Strong delivery capability across the delivery lifecycle (analysis, design, development, testing, implementation), ensuring digital deliverables meet business requirements and are fit for release.
- Strong stakeholder management skills with experience working across regions; effective communication, influencing and negotiation skills.
- Strong problem-solving skills with sound judgement; able to structure issues, assess options, and drive decisions with appropriate documentation and controls.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by Hongkong & Shanghai Banking Co
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