About this role
Job DetailsJob Location: LACON, IL 61540Position Type: Full TimeSalary Range: $65,000.00 - $80,000.00 SalaryPurpose:
Provide technology related services, expertise, and training for both equipment and software solutions that meet the needs of our customers. Ensure through product optimization efforts that customers glean the full benefit of their technology investment.
Responsibilities
Executes tactics to advance new precision technology programs, including precision agriculture initiatives
Delivers upon product and precision technology service agreements with the intent to grow customer utilization
Leads product demonstration efforts for new equipment and technology applications
Process and provide agronomic and equipment data on a variety of software applications to deliver insights for the customer (John Deere Operations Center, JDLink, etc.)
Supports HTI customer contact centers and departments for quick resolution on more complex technology scenarios
Works with the HTI Training group to create and deliver technology courses to further understanding across the organization
Serves as the internal and external technology specialist for new and emerging technology products
Supports the dealerships efforts with third-party providers (Ag Service Providers, Insurance Agencies, Dirt Contractors, etc.)
Helps support fellow specialist team members on complex challenges
Other duties as assigned
Qualifications
Experience, Education, Skills and Knowledge
2+ years of industry experience and/or degree in an agricultural-related field
Multi-tasking capabilities, interpretative skills to make quick assessments and decisions
Superior organization skills
Passion for technology, with a basic understanding of mechanical, electrical, and wireless systems
Abide by company data privacy/confidentiality policies
Self-motivated to accomplish duties with minimal direction
Strong interpersonal skills and ability to communicate effectively
Ability to operate all types of John Deere equipment
Ability to work flexible hours (afterhours & weekends) with frequent travel to customer sites
Strong skillset with Microsoft applications along with web browsers
Clean driving record
Tools are required for the role
Work environment includes a standard office setting along with field and demonstration visits
Physical requirements include lifting, climbing and ability to access all part of equipment offered by HTI
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