Working Student (m/f/d) Global BCO Management

As a Working Student in our Global BCO Management department, you will be an integral part of our Key Account team, which focuses on selected direct customers. Your role will involve a range of commercial and administrative tasks, allowing you to gain valuable insights into the world of international sales and customer management. With our support and a flexible work arrangement, you can balance your studies and work life effectively.

Responsibilities

• Assist in preparing rate quotations and rate agreement filings for our customers
• Create and maintain regular reports for the Key Account team and our direct customers
• Support the team with ad-hoc tasks and projects as required and collaborate with the team to request ship allocations for our customers
• Ensure accurate and timely data entry and maintenance of customer records
• Provide administrative support for customer inquiries and requests
• Assist in analyzing customer trends and preferences to inform business decisions
• Help with contract management and ensure compliance with agreed terms
• Support the team in maintaining strong customer relationships and contribute to continuous process improvement initiatives

Qualifications

• Enrolled in a relevant fulltime Bachelors or Masters program, preferably in Business, Economics, or a related field
• Strong interest in international sales, customer management, and logistics
• Excellent organizational and time management skills
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Good analytical and problem-solving abilities, as well as ability to work independently and as part of a team
• Excellent communication skills, both written and verbal
• Attention to detail and a high level of accuracy, as well as willingness to learn and adapt to new processes and systems
• Fluency in English is required; knowledge of other languages is a plus

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.

• Be a part of our Student community: meet other students and exchange ideas during our Student Lunch & Coffee Breaks
• If flexibility is important to you: choose the working hours that best fit your college schedule
• Work with us directly in the heart of Hamburg at the Binnenalster or mobile at home
• Of course, we also take care of your physical well-being: in our company restaurant we offer yummy dishes for small and large appetites
• Take part in our company sports activities such as table tennis, dragon boat racing and yoga. And if you're in the mood for music, why not join our band?
• Attractive training programs and excellent career opportunities complete your experience