Sales Business Development - Coordinator

Engage with customers to identify and pursue new business opportunities, grow and strengthen customer relationships, and drive revenue. Collaborate with internal teams, sales colleagues, and key stakeholders to expand sales opportunities and maximize organizational growth.

Responsibilities

 

• Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd

• Develop a portfolio of small to medium size customers

• Prepare calls, conduct calls, add opportunities pipeline, report and follow-up on calls “Maintained in Sales Force”.

• Evaluate customer potential (Forecast/Budget) and conduct Customer Sales Planning where appropriate

• Continuously improve the customer portfolio by securing new accounts and developing

• underperforming accounts.

• Promote and secure carrier haulage volumes.

• Selectively engage with trade mangers when relevant.

• Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitability.

• Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders.

• Follow-up on customer business, quotations, free time and pricing approval requests.

• Timely completion of administrative tasks such as RA fling, FMC filing, handover to CS, etc.

• Timely clearing and maintaining unrated shipments, Exceptions and quotes.

• Promote all digital products for Hapag-Lloyd to our customers.

Qualifications

• University degree or equivalent

• Very good command of written and spoken English 

• Working knowledge of MS Office

• Able to work well with others and follow guidelines

• Positive attitude

• Work under pressure

• Receptive and be able to grasp new ideas and motivate one’s self for personal development

 

Success Criteria for Position:

• Achieve TEUs target as assigned

• Achieve carrier haulage target as assigned

• Reduce number of Exceptions, unrated shipments, manual quotes
   

Special Tasks (if applicable):

• Revenue optimization

• Develop carrier haulage performance 

 

 

*** Disclaimer - Recruitment Fraud Alert 2026

 Caring for People We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or  Hapag-Lloyd Saudi LTD or UASC Limited. They offer fake job opportunities and demand payment for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website