Generalist, HR

Main Objectives of this position:

1. Act as a trusted point of contact for employees and managers on day-to-day HR policies, processes and employment-related queries within assigned business areas/functions/units
2. Support managers with basic people management topics, ensuring consistent application of HR policies and procedures
3. Assist in handling employee relations matters, including disciplinary and performance-related processes, in line with company policies and local labor regulation
4. Work closely with HR Business Partners and other HR stakeholders to ensure smooth and consistent HR service delivery
5. Support HR initiatives and small-scale change or improvement projects within assigned business areas/functions units
6. Contribute to the implementation of HR policies, processes and local/global HR programs in alignment with overall business needs

Responsibilities

• Coordinate Talent Selection, including MyPORT-related processes (as applicable), interview scheduling, documentation, and process tracking.

• Oversee end-to-end Onboarding and Offboarding processes, ensuring timely completion and accurate records.

• Plan and deliver New Employee / New Joiner Orientation, including agenda design, logistics, materials preparation, and stakeholder alignment.

• Process transfer cases （internal moves/changes） end-to-end, ensuring data accuracy and timely system updates.

• Administer probation management, including tracking, reminders, documentation collection, and coordination with managers/HRBP.

• Run intern lifecycle management, including campus recruitment, selection coordination, performance follow-up, and ongoing communications.

• Coordinate and validate contract review activities （administrative coordination and review support aligned with HRBP and local requirements）.

• Track and consolidate Performance Management activities, including timelines, data consolidation, reminders, and documentation control.

• Design and organize employee activities/events (e.g., engagement events, celebrations, clubs) as assigned.

• Fully accountable for Entry Visa / Work Permit / Residence Permit application related work (e.g., dependent visa).

• Support international transfers and mobility tasks for short-term assignments; help cover long-term assignment mobility processes when necessary (documentation, relocation support, onboarding, accommodation reservation etc.).

• Support the administration of in-house training programs.

• Maintain learning records and assist with training coordination and logistics.

• Facilitate Conflict of Interest (COI) declarations in collaboration with Compliance department 

Qualifications

• Diploma or bachelor’s degree in human resources, Business Administration, or a related discipline

• Minimum 3 years’ experience in HR operations

• Familiarity with local employment laws and work permit application processes

• Proficient in Microsoft Office Suite (Advanced Excel skills required) and HR systems 

• Experience with Oracle HR or other HRIS systems

• Experience partnering closely with HR Business Partners (HRBPs) and supporting HRBP-led initiatives.

• Good English proficiency (written and verbal) to work with regional/global stakeholders

• Accountable, reliable, approachable, and team-oriented with a high level of professionalism and discretion

• Excellent organization, multitasking, and attention to detail 

• Open-minded with a growth mindset, proactive in learning and continuously improving ways of working

• Strong written and verbal communication skills

• Ability to work independently in a fast-paced, dynamic environment

• Service-minded attitude with a balance of administrative precision and people empathy

• Maintain a data-driven mindset

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong.
Competitive salary and performance-based incentives
We offer market-aligned compensation with opportunities for merit-based reviews, 13th month salary and performance bonuses where components would vary based on local market practices and legal requirements.

Competitive leave entitlements
Including annual leave, medical leave, and other statutory leaves as applicable in your country of employment.

Healthcare coverage
Medical insurance and Flexible benefits to support your physical and mental wellbeing. Coverage will vary based on local market practices.

Career mobility and Learning and development support
Access to learning resources (like LinkedIn Learning), professional development programs and internal mobility programs to support your development across teams, functions, and geographies.

Employee recognition and wellness initiatives
Initiatives include wellness programmes, employee recognition programme, and engagement activities to foster a positive work environment.

Work from Home arrangements
Depending on nature of role; hybrid work arrangements are available with minimum 3 days in office and up to 2 days work from home schedules to support work-life integration with some variations based on local market conditions.

Commitment to sustainability and social impact
We are dedicated to responsible business practices, with ongoing efforts in environmental sustainability and community engagement through corporate social responsibility programmes.

Diversity, equity and inclusion
We are proud to be an inclusive employer, committed to building a diverse workforce and creating a workplace where all employees feel respected, supported, and empowered to thrive.