About this role
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Twi (Akan) Over-the-Phone Interpreters (OPI) to support our USCIS contract. Twi, a major West African language spoken in Ghana and diaspora communities, is a rare but critical language often required in asylum, refugee, and immigration proceedings.
Responsibilities
- Provide real-time Twi (Akan) ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
- Interpret with accuracy, impartiality, and professionalism in immigration and asylum contexts.
- Maintain confidentiality and comply with USCIS/DHS interpreter ethics and standards.
- Support both scheduled assignments and urgent/surge interpretation needs.
- Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
- Native or near-native fluency in Twi (Akan) and English.
- 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
- Strong knowledge of interpreter ethics, confidentiality, and cultural awareness.
- Excellent telephone communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 security clearance.
Compensation & Benefits
- Competitive pay: $28–35/hour (rare-language premium).
- Remote work using secure USCIS-approved systems.
- Paid training and professional development.
- Steady workload under a federal contract.
- Opportunities for growth in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Twi (Akan) interpreting experience.
- Any certifications (community, medical, court, or professional interpreting credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line: Twi (Akan) OPI Interpreter Application – USCIS Contract
Subject line: Twi (Akan) OPI Interpreter Application – USCIS Contract
This is a remote position.
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