About this role
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in more than 80 languages to USCIS and other federal agencies.
We are seeking Lao Over-the-Phone Interpreters (OPI) to support our USCIS contract. Lao is a rare Southeast Asian language frequently needed for asylum, refugee, and immigration proceedings.
Responsibilities
- Provide real-time Lao ↔ English telephonic interpretation for USCIS officers, applicants, and stakeholders.
- Interpret accurately and impartially in immigration, legal, and administrative contexts.
- Maintain confidentiality and adhere to USCIS/DHS interpreter standards.
- Handle both scheduled assignments and urgent/surge calls.
- Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
- Native or near-native fluency in Lao and English.
- 2+ years of professional interpreting experience (immigration, legal, community, or government preferred).
- Familiarity with interpreter ethics, confidentiality, and cultural sensitivity.
- Strong telephone communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Competitive pay: $28–35/hour (rare-language premium).
- Remote work with secure USCIS-approved platforms.
- Paid training and professional development.
- Consistent workload under a federal contract.
- Opportunities for advancement in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Lao interpreting experience.
- Any certifications (court, medical, ATA, or community interpreting credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line: Lao OPI Interpreter Application – USCIS Contract
Subject line: Lao OPI Interpreter Application – USCIS Contract
This is a remote position.
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