About this role
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access solutions in more than 80 languages for USCIS and other federal agencies.
We are seeking Hmong Over-the-Phone Interpreters (OPI) to support our USCIS contract. Hmong is a rare language of critical need in immigration and asylum cases, making this role essential to ensuring applicants have equitable access to services.
Responsibilities
- Provide real-time Hmong ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
- Deliver interpretation with accuracy, impartiality, and cultural sensitivity.
- Maintain strict confidentiality in line with USCIS/DHS standards.
- Handle both scheduled assignments and urgent/surge calls.
- Participate in training, compliance refreshers, and quality assurance reviews.
Qualifications
- Native or near-native fluency in Hmong and English.
- 2+ years of professional interpreting experience (immigration, community, medical, or legal preferred).
- Familiarity with interpreter ethics, confidentiality, and cultural awareness.
- Strong communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Competitive pay: $28–35/hour (rare-language premium).
- Remote work via secure USCIS-approved systems.
- Paid training and continuing professional development.
- Consistent workload under a federal contract.
- Career advancement opportunities in quality assurance and linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Hmong interpreting experience.
- Any certifications or community interpreting credentials (preferred).
- Availability for full-time or contractor assignments.
Apply at: careers@globallanguagesystem.com
Subject line: Hmong OPI Interpreter Application – USCIS Contract
Subject line: Hmong OPI Interpreter Application – USCIS Contract
This is a remote position.
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