About this role
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language support in 80+ spoken and signed languages for USCIS and other federal agencies.
We are seeking Bahasa Indonesia Over-the-Phone Interpreters (OPI) to support our USCIS contract. Indonesian is a priority Southeast Asian language, widely spoken in Indonesia and by diaspora communities, often required in asylum and immigration cases.
Responsibilities
- Provide real-time Bahasa Indonesia ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
- Interpret accurately, neutrally, and professionally in immigration, legal, and administrative settings.
- Maintain strict confidentiality in line with USCIS/DHS interpreter standards.
- Manage both scheduled assignments and urgent/surge calls.
- Participate in training, compliance refreshers, and quality assurance audits.
Qualifications
- Native or near-native fluency in Bahasa Indonesia and English.
- 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
- Strong knowledge of interpreter ethics, confidentiality, and cultural sensitivity.
- Excellent telephone communication skills; ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
- Competitive pay: $25–30/hour.
- Remote work with secure USCIS-approved platforms.
- Paid training and professional development.
- Consistent workload under a federal contract.
- Growth opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Bahasa Indonesia interpreting experience.
- Any certifications (court, community, medical, or ATA credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line: Bahasa Indonesia OPI Interpreter Application – USCIS Contract
Subject line: Bahasa Indonesia OPI Interpreter Application – USCIS Contract
This is a remote position.
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