Service Drive Coordinator

Location
Cincinnati
Workplace
On-site

About this role

Are you organized, customer-focused, and someone who likes to stay busy? We are looking for a Service Drive Coordinator to help keep our service drive organized, on schedule, and delivering a great experience for every customer. This is a great opportunity for someone who has strong customer service, organization, and time-management skills but may not have automotive experience.
What You'll Do
  • Greet customers and provide a friendly, professional experience
  • Coordinate scheduled oil changes, tire rotations, and routine maintenance appointments
  • Check customers in and gather the necessary vehicle and service information
  • Help keep appointments organized and running on schedule
  • Communicate with customers throughout their visit
  • Work closely with technicians and the service team to keep vehicles moving efficiently
  • Assist customers with basic maintenance questions and service recommendations as you learn the position
  • Keep customer and vehicle information accurate and organized
  • Help ensure every customer leaves with a positive experience
Who We're Looking For
  • Highly organized and able to manage multiple things at once
  • Strong at time management and prioritizing
  • Customer-Service driven and enjoys working with people
  • A Go-Getter who takes initiative and stays productive
  • Friendly, confident, and professional
  • Dependable and punctual
  • Comfortable working in a fast-paced environment
  • A strong communicator
No Automotive Experience? No Problem.
We will teach you the service process, basic automotive terminology, and everything you need to know to be successful in the position!
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