Customer Account Associate

Location
Chicago
Workplace
On-site

About this role

About the role

Are you looking for a high-energy, rewarding sales career where your efforts directly impact your paycheck? We’re on the hunt for a driven Customer Account Associate who thrives in a fast-paced environment, dedicated, and can hit the ground running!

In this role, you’ll collaborate with Customer Account Executive's and Carrier Account Representative's to deliver exceptional transportation solutions for our clients. Your goal: build and maintain a resilient Book of Business by managing daily shipments and fostering strong client relationships.
 

What’s in it for you?

  • Base Salary: $45,000 + 10% Uncapped Commission — the more you sell, the more you earn!
  • Company Reputation: Work for a Tier 1 industry leader with limitless growth potential.
  • Location: Office in the heart of Chicago, surrounded by top restaurants and social activities.
  • Training & Support: Paid training and a team dedicated to your success.
  • Career Growth: Opportunities for advancement into leadership roles.

Key Responsibilities:
 
  • Drive sales by proactively reaching out to new and existing clients via phone and email.
  • Negotiate with shippers and collaborate with the Carrier Sales Team to manage daily shipments.
  • Build strong relationships with clients to identify and meet their transportation needs.
  • Hit and exceed sales targets with strategic thinking and initiative.
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What We’re Looking For:

  • Bachelor's Degree in Business, Sales, Marketing, or related field preferred.
  • 2+ years of experience in transportation sales or a similar field.
  • Drive & Determination: Be hungry for success with a strong sense of urgency and discipline.
  • Coachable & Motivated: Willingness to learn and adapt.
  • Strong Negotiator: Able to handle conflicts with professionalism and tact.
  • Customer-Centric: Passion for delivering exceptional service and building lasting relationships.
  • Organized & Focused: Strong time management and multitasking abilities.

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Top Benefits

  • Uncapped commission
  • Paid training
  • Career advancement opportunities