Customer Service Inside Sales Representative - Flow Automotive

Job DetailsJob Location: Flow CRC - Winston Salem, NC 27103Job Title: Customer Service & Inside Sales Rep

Location: Winston-Salem, NC (100% On-Site in Downtown Winston-Salem)

Job Type: Full-Time | Entry-Level

Compensation: $30,000 Base Salary + Uncapped Performance Commission On-Target Earnings: $30,000–$80,000+ in your first year

Join a Leader in Automotive Innovation – No Automotive Experience Required! The automotive industry is transforming, and Flow Automotive Companies is leading the charge. Our Customer Relationship Center (CRC) in downtown Winston-Salem is a state-of-the-art facility supporting 54 dealerships and 26 brands across NC and VA.

We're hiring driven, goal-oriented Customer Service & Inside Sales Reps who love a fast-paced environment and want control over their earning potential. Whether your background is in retail, hospitality, server/bartending, tech support, or traditional call centers, our comprehensive paid training will set you up for success — no automotive experience necessary.

Why You'll Love This Role • Real Earning Potential: $30,000 base salary paired with uncapped performance commission — on-target earnings of $30,000–$80,000+ • Paid Training: No automotive experience required — we train you from day one • Career Growth: We prioritize internal promotions and leadership development • Great Location: Downtown Winston-Salem facility with an on-site fitness center • Premium Benefits:

Medical, dental, vision, and life insurance (with dependent coverage)
Paid time off + paid volunteer hours
401(k) retirement plan with company match
Employee vehicle purchase & service discounts
Scholarship opportunities for employee children
On-site nurse
Wellness program and financial wellness tools

What You'll Do (High Volume, High Reward) • Manage Outbound & Inbound Volume: Confidently handle a high volume of daily customer connections via phone, email, chat, and text • Set Appointments: Engage with customers to understand their vehicle sales or service needs and secure high-quality appointments for our dealership teams • Master the Tech: Navigate modern CRM systems and digital tools to build customer profiles, provide price quotes, and document interactions efficiently • Hit Daily Targets: Bring a proactive, competitive energy to hit daily, weekly, and monthly performance milestones to maximize your commission checks • Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion

Who We're Looking For • The Driven Mindset: Highly organized, resilient on the phones, and genuinely motivated by performance-based metrics • Strong Communicators: Professional verbal and written skills with the ability to build quick rapport over the phone • Tech-Savvy: Comfortable multi-tasking across CRM systems and digital communication tools • Reliable: Ability to work a reliable, full-time schedule on-site at our Winston-Salem facility • High school diploma or equivalent required • No automotive experience required – we train for success!

Keywords: Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Appointment Setter | Online Car Sales | Automotive CRM | Entry-Level Sales | Server | Bartender | Personal Shopper | Customer Support | Car Dealership Jobs | Service Scheduler | Hospitality | Retail | Winston-Salem Jobs | Triad NC Jobs

Pre-employment drug screening is required. Flow Automotive Companies is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences to apply.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Qualifications