Distribution Instructor III - Workforce Development Transmission Training - Reading-Pottsville Pk

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00

About the Opportunity

FirstEnergy is seeking a qualified Distribution Instructor III or IV to design, develop, deliver, and evaluate technical training for Distribution Design employees and related operational groups. This position requires strong distribution design experience, working knowledge of Distribution Design Studio (DDS), SPANS, CREWS, GIS View, and FirstEnergy Distribution Standards, and the ability to promote safe, compliant, and consistent work practices across the organization.

Key Responsibilities

• Design, develop, deliver, and evaluate classroom, virtual, and hands-on training for Distribution Design employees and other operational personnel.
• Provide instruction on DDS, SPANS, CREWS, GIS View, FirstEnergy Distribution Standards (single-phase, three-phase, overhead, and underground), and associated business processes.
• Develop and maintain lesson plans, job aids, practical exercises, assessments, and evaluation tools aligned with current design processes.
• Conduct training needs analyses and job task analyses to identify capability gaps and recommend training solutions.
• Evaluate learner performance through written assessments, practical demonstrations, system-based exercises, and job-related scenarios.
• Collaborate with Distribution Design, Engineering, Operations, Safety, IT, and subject matter experts to maintain accurate and consistent curriculum.
• Support implementation of new tools, procedures, standards, and process changes affecting Distribution Design work.
• Maintain accurate training records, completion data, and learner feedback in appropriate learning and business systems.
• Promote a safety-focused culture and model behaviors that support operational excellence, customer service, accountability, and continuous improvement.

Qualifications

Distribution Instructor III Qualifications

• Distribution Designer experience, or equivalent experience performing distribution design work in an electric utility environment.
• Working knowledge of DDS, SPANS, CREWS, GIS View, and FirstEnergy Distribution Standards.
• Ability to interpret and explain distribution design procedures, technical documentation, design standards, and business system workflows.
• Demonstrated ability to train, coach, mentor, or provide feedback to employees at varying levels of experience; prior formal training or instructional experience is preferred but not required.
• Strong communication, presentation, facilitation, and interpersonal skills.
• Ability to develop technical training materials and translate complex design processes into clear learning content.
• Proficiency with Microsoft Office tools and ability to use learning technologies, reporting tools, and business systems.
• Commitment to safety, compliance, customer service, accountability, and continuous improvement.
• Associate degree or equivalent experience and 4–6 years of relevant instructional, technical, operational, distribution design, or workforce development experience.

Distribution Instructor IV Qualifications

• Meets all Distribution Instructor III qualifications.
• Associate degree required; advanced degree preferred, or equivalent experience, and 7–10 years of relevant instructional, technical, operational, distribution design, or workforce development experience.
• Advanced proficiency in DDS workflows, field design processes, work request lifecycle, materials selection, design package preparation, and standards-based design review.
• Experience supporting distribution design system implementations, process changes, or curriculum updates.
• Experience facilitating training for adult learners in classroom, virtual, or field-based environments.
• Understanding of how distribution design work supports safety, reliability, constructability, customer commitments, and operational performance.
• Ability to collaborate across departments and support standardization of training practices and design expectations.

Additional Requirements

• Must be available to support storm response activities, including assigned storm roles during restoration events, as business needs require.
• Travel to various FirstEnergy locations may be required for training delivery, field observations, meetings, and other business needs.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt 

FirstEnergy Human Resources Team