Process Excellence Lead

Location
Cluj-Napoca
Workplace
Hybrid

About this role

If you are passionate about improving how work gets done and want to help shape a new Commercial Excellence capability for PRM Europe, Emerson has an exciting opportunity for you!

As Process Excellence Lead, you will combine strong process expertise with hands-on project leadership to improve the effectiveness, consistency and scalability of customer-facing processes across PRM Europe. You will turn business needs and improvement opportunities into practical, sustainable solutions, working across countries, functions and business teams.

You will join a newly established Commercial Excellence team and play an important role in advancing process excellence, continuous improvement and business transformation across the organization.

We look forward to seeing your application!

 
In This Role, Your Responsibilities Will Be:
 

· Lead selected small-to-medium-sized improvement projects from initiation through implementation and benefit realization.

· Develop and maintain project plans, timelines, milestones, risk registers and stakeholder communication plans.

· Coordinate resources and activities across functions, countries and business teams, monitoring progress, risks, issues and dependencies.

· Analyze Quote-to-Cash and other customer-facing processes to identify inefficiencies, bottlenecks, waste and unnecessary complexity.

· Facilitate AS-IS and TO-BE process mapping and maintain clear end-to-end process documentation, including ownership, responsibilities and hand-offs.

· Drive process standardization and harmonization while balancing common ways of working with local business requirements.

· Translate approved opportunities into structured improvement plans and practical, scalable process changes.

· Support transformation initiatives through process expertise, business readiness and process impact assessments.

· Provide clear project updates to stakeholders and leadership, and help ensure sustainable adoption and realization of anticipated benefits.


 
Who You Are:
 
You simplify complexity and convert analysis into practical action. You are structured, collaborative and results-oriented, with the confidence to lead across functions and geographies. You combine disciplined project execution with a continuous improvement mindset and can influence stakeholders in a complex, matrixed organization.

 
For This Role, You Will Need:
 

· Minimum 5 years' experience in Process Excellence, Continuous Improvement, Operations or customer-facing process roles.

· Strong understanding of Quote-to-Cash and customer-facing business processes.

· Proven experience managing cross-functional business improvement or transformation projects.

· Strong project planning, execution, risk management, stakeholder management and facilitation skills.

· Experience with process mapping, process diagnostics and structured root-cause analysis.

· Strong ERP knowledge, including SAP or Oracle, and advanced Microsoft Excel skills.

· Six Sigma Green Belt certification and proficiency in English.


 
Preferred Qualifications That Set You Apart:
 

· Recognized Project Management certification or knowledge, such as PRINCE2, PMP, AgilePM or equivalent.

· Experience applying formal project management methodologies and governance frameworks.

· Experience managing multiple initiatives in a multinational or complex matrix organization.

· Knowledge of Microsoft Power BI.

· Experience supporting business transformation, change and sustainable adoption.


 
Our Culture & Commitment to You:
 

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and an inclusive culture ensures you have the support to thrive. Through mentorship, training, and leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

Make this great opportunity yours!


WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.

 

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

No calls or agencies please. 

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Top Benefits

  • Career development
  • Mentorship
  • Training
  • Leadership opportunities