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Service Technician NSW

Location
Casula
Workplace
On-site
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About this role

At Electrolux Professional Group we hire to meet needs beyond tomorrow

UNLOCK YOUR POTENTIAL 
At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow. 
 
 
SERVICE TECHNICIAN NSW
 
For our Electrolux Professional Laundry team in Australia, we are looking for a Service Technician who would be responsible for conducting technical support activities to ensure Electrolux Professional’s customers after sales services excellence. Also, to provide technical products training to internal Professionals, and external to customers and third parties to ensure excellence in product knowledge.
 

WHAT YOU’LL BE DOING

  • Fully responsible for coordinating and resolving technical issues that arise on site with customers or dealers.
  • Carry out Service, maintenance, diagnosis, parts installation, machine installation, testing and commissioning of the laundry equipment at customers sites or dealer sites. 
  • Documentation - service activities documented accurately and maintain records of repairs and maintenance
  • Provide accurate information to the back end of office and complete the commercial service to the customer in a timely manner.
  • Technical support – Provide technical support and solutions for equipment effectively, online or offline.
  • Technical training – Periodically provide operations and technical training to customers and dealers.
  • Participate in training programs to enhance skills and knowledge related to our products and services
  • Establish and maintain a good relationship with clients, act as a trusted advisor
  • Travel to regional areas outside of Sydney to provide support to service and support when required.
  • Manage stock and spare parts for your work vehicle.
  • Collaborate with the team to coordinate service schedules and workload distribution.
  • Identify opportunities for equipment upgrades or improvements for clients

 

WHAT’S NEEDED FOR YOU TO THRIVE

  • Electrician, Fitter or Automotive Industry experience
  • Experience in gas heated appliances
  • Strong understanding in electrical troubleshooting, able to read and understand circuit diagrams
  • Proficient is resolving technical issues in a fast-paced environment
  • Ability to convince external parties to accept new practices, approaches, and solutions
  • Experience in a similar industry of 1 – 2 years.
  • Computer literacy
  • Good spoken and written communication skills in English.

 
OUR CULTURE IN 4 WORDS 
Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably. 
(We’re building it every day — and we’d love your help.) 

 
WHAT’S IN IT FOR YOU
Trust, ownership, and the opportunity to grow
 • Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow
• The possibility to work hybrid and build a flexible worklife balance
• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve 
• Plus: country-specific perks and benefits designed to support your well-being.

Electrolux Professional Group - meeting needs beyond tomorrow

Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry solutions for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2025, the Electrolux Professional Group had global sales of SEK 12.2bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com


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