About this role
| Program: | Rentokil | |||||
| BLI/Process Name: | Billing | |||||
| Designation: | Invoice Administrator - National | |||||
| No of Head Count (s): | 2 | |||||
| New Hires/Replacement Hires (HC) by Designation | ||||||
| Billed /Unbilled / BU / OPS Bench | Billable | |||||
| SFDC ID for Billed New Opportunity | ||||||
| Reasons to hire Unbilled / Bench | Additional Scope of Work | |||||
| City / Location: | Muntinlupa City | |||||
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| Shift (APJ / EMEA / US / Any combination): | North America | |||||
| Reporting Manager : | Ma. Theresa Sulivan | |||||
| Educational Background: | College Graduate | |||||
| Experience Required: | 1~2 years experience on Billing | |||||
| Job Description: | Key Responsibilities • Work order management on specific client portals. Receiving, triaging, and closing service requests as needed • Coordinate with internal teams to ensure timely completion of work • Monitoring statu of open work order daily • Resolve scheduling and invoicing issues to prevent delays • Complete all necessary documentation to generate accurat einvoices • Upload invoices to various third-party billing platforms acrrosing to specific client protocols. • Ensure all billing aligns with contracted rates, labor hours, and material. • Prepare reporting documents as needed for the client and/or the internal team • Assist with any other data entry, reporting, and administrative tasks to support portal-billed clients. | |||||
| Client Approval mail: | ||||||
| Comments | N/A | |||||
| Preferred Start date: (induction date) | ASAP | |||||
| Collaborators: | Maria Antonette Sambas | |||||
| Workplace: WFM, WIO, Hybrid | WFH |
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