AY2627 Office Assistant - Learning Skills (Work-Study Required)

AY2627 Office Assistant - Learning Skills (Work-Study Required)

Reports To: Associate Director of Student Success

Position Summary

The Learning Skills Center Part-Time Office Assistant provides front desk and administrative support for the Learning Skills Center. This position serves as a primary point of contact for students, faculty, staff, and visitors, helping to create a welcoming environment while supporting the daily operations and programs of the Student Success Department.

Essential Duties and Responsibilities

· Welcome and assist students, faculty, staff, and visitors in a professional and courteous manner.
· Answer and direct telephone calls, respond to general inquiries, and schedule or refer students to appropriate staff members and services.
· Perform general office tasks, including filing, shredding documents, copying, scanning, and maintaining organized records.
· Collect, sort, and distribute departmental mail and deliveries.
· Prepare and send emails, faxes, and other correspondence as needed.
· Assist with planning, preparation, and registration activities for departmental workshops, events, and programs.
· Represent the Student Success Department at campus outreach and tabling events.
· Maintain a clean, organized, and professional office environment.
· Provide support for special projects and perform other administrative and clerical duties as assigned.

Qualifications and Requirements

Communication Skills
· Demonstrate effective verbal and written communication skills.
· Interact professionally and respectfully with students, faculty, staff, and visitors.
Integrity and Professionalism
· Exhibit honesty, professionalism, and a strong work ethic.
· Maintain confidentiality when handling sensitive information.
Dependability
· Demonstrate reliability, punctuality, and accountability.
· Complete assigned responsibilities in a timely manner.
Teamwork
· Work collaboratively with staff and fellow student employees.
· Contribute positively to a supportive and team-oriented work environment.
Attention to Detail and Organization
· Demonstrate strong organizational skills and attention to detail.
· Complete tasks accurately and efficiently.
· Ability to manage multiple responsibilities and prioritize work appropriately.

Preferred Skills

· Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams).
· Strong customer service and interpersonal skills.
· Ability to learn new office technologies and procedures quickly.