Client Accounts Administrator

Location
Feltham
Workplace
On-site
Compensation
£27k – £28k

About this role

To complete all financial transactions on the Lettings side of the business, providing support to all our offices and property management teams, giving a service that feels like it's part of the local office, treating every customer as if they were our only and retains our Landlords for life!

Location: Hanworth, TW13
Hours: Monday - Friday 8.30am-5.30pm
Salary: £26,500-£28,000 DOE

Key Responsibilities

  • Posting daily financial transactions, including collections of rents and Landlords payments

  • Data entry into our client accounting system

  • Setting up the financial side of all new tenancies

  • Releasing deposits back to tenants

  • Issuing manual payments

  • Ad-hoc calculations of rents and fees

  • Adhering to codes of practice set by governing bodies(RICS,ARLA)

  • Providing support to our expanding office network and support functions

Requirements

  • Excellent attention to detail and accuracy

  • Positive with a can do attitude

  • Team Player

  • Thrives under pressure particularly during busy periods

  • Flexible and able to prioritise workload

  • Reliable and committed to your work as well as the team

  • Proven lettings experience - desirable

  • Previous financial administration experience - desirable

  • Knowledge of CFP Winman software - desirable

  • Working knowledge of accounting software - desirable


Skills

  • Has a professional approach, demonstrating high levels of integrity

  • Organised

  • Confident, with excellent communication skills, using the telephone as first point of contact

What We Offer:
- Progression: Fast-track growth within the property industry, with clear development pathways.
- Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
- Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
- Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
- Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
- Give Back: Paid day off to volunteer at a charity of your choice.

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Top Benefits

  • Pension contribution
  • Beauty and fitness discounts
  • Season ticket loan
  • Cycle-to-work scheme
  • Enhanced maternity/paternity leave
  • Paid volunteer day
  • 25 days annual holiday
  • Birthday day off
  • Professional development pathways
  • Comprehensive training
  • Wellbeing programs
  • Team social events