Program Manager

Location
West Springfield
Workplace
On-site

About this role

CHD Meadows Homes is seeking a dynamic Program Manager to provide leadership, supervision, and operational oversight of 4-5 residential homes supporting adults with intellectual and developmental disabilities. The Program Manager is responsible for supervising House Supervisors and providing oversight to more than 50 direct care staff. On-call responsibilities Monday – Friday and rotating weekends. 

This leadership position oversees all aspects of residential operations, including staffing, quality assurance, regulatory compliance, health and safety practices, person-centered supports, ISP implementation, budget management, staff development, and program performance. The Program Manager works collaboratively with individuals served, families, DDS, and internal support departments to ensure high-quality services and positive outcomes. The position serves as a key member of the Meadows leadership team and supports the organization's mission, values, and commitment to excellence in service delivery.

Job Duties: 

  • Supervise House Supervisors across 4-5 residential homes.
  • Provide leadership and oversight to 50+ direct care staff.
  • Ensure compliance with DDS, CARF, CHD, and other regulatory requirements.
  • Oversee operational budgets and fiscal responsibilities.
  • Support ISP development, implementation, and monitoring.
  • Ensure quality health, safety, and clinical supports.
  • Coordinate staffing, training, and personnel management.
  • Participate in an on-call management rotation and provide after-hours leadership support as needed.
  • Partner with Nursing, Clinical, HR, Recruitment, Compliance, and Quality departments to support program success.
  • Serve as an active member of the Meadows leadership team.

 Requirements:

  • Bachelor's Degree preferred
  • Minimum of 3-5 years of supervisory experience
  • Experience supporting individuals with intellectual and developmental disabilities
  • Strong written and verbal communication skills
  • Strong organizational and leadership skills
  • Demonstrated computer proficiency
  • Valid driver's license and reliable transportation

Take advantage of a competitive compensation of $60,000 annually. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few. 

At Center for Human Development (CHD) Care Finds a way:   

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.  

 

CONNECT WITH OUR TEAM TODAY!   

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!  

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Top Benefits

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vacation time
  • Paid holidays