Client Technology Analyst I, Technology Experience & Community

Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development.

 

You Will:

 

• Advocate for our client's technology needs.
• Participate in multiple service, platform or project teams as a subject matter expert. 
• Be an application administrator or backup for multiple services.
• Provide advanced level support for several technologies.
• Work onsite with the possibility for periodic remote days as coverage allows.
• Perform additional responsibilities as required.
• Focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions.
• You may require being on call and working evening, weekend and/or holiday hours.