About this role
Branch Manager
Edmond, OK
Onsite Position
BancFirst, Edmond 73013
Full Time
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for performing audits, as it relates to federal, state, and bank policies, procedures and regulations including all cash audits, quarterly negotiable audits and maintaining branch audit books. Must adhere and practice strong internal control procedures at all times while complying with all applicable laws and regulations.
Manage the daily routine and customer service level of the branch personnel. Extraordinary customer service will be required of each employee at all times.
Brief employees on current sales goals, promotions, and other relevant information
Obtain and track sales goals for the entire branch, including monthly score card performance reviews with each employee
Evaluate employee performance and provide feedback and coaching as needed
Recognize employee achievements and encourage excellence in the work environment
Manage budgets, allocating branch funds, and defining financial objectives
Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
Resolve customer problems as need
Perform branch personnel duties as needed
Proactively solicit new loan and deposit business
Adhere to high ethical and professional standards
Assist with other job related duties as requested by supervisor/manager
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Banking experience required
Management experience required
Leadership skills
Knowledge of federal, state, and bank policy, procedure and regulations
Strong customer service skills
Excellent interpersonal, listening, verbal and written communication skills
Strong background in sales and sales management practices
Basic computer skills, advanced skills with Microsoft Office
Must be able to interact with other offices and departments for accurate resolutions to problems/errors
PREFERRED SKILLS
Bachelor’s Degree in Business Administration or a related field or the equivalent work experience
Successful sales record in a retail banking environment; with knowledge of bank products and services
Bilingual (Spanish) a plus
PHYSICAL REQUIREMENTS
Constant use of computer screens and reading of reports
Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner and facsimile
Regularly required to sit, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching to file materials
Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $13 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.
Diversity…Our differences enhance business performance.
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