Solutions Engineer, Mortgage

We are looking for a Solutions Engineer with 3-7 years of experience to own the full customer journey for Axle's Mortgage vertical — from pre-sales technical support through onboarding, adoption, and ongoing success. You'll be the critical bridge between cutting-edge AI-native insurance infrastructure and some of the largest mortgage lenders in the country, helping them make business decisions in seconds instead of hours.

What will you be doing?

Serve as the technical and product SME for the Mortgage sales team during pre-sales, conducting design sessions and building workflows in Figma.

Lead end-to-end onboarding, configuration, and training across Axle's Dashboard, POS integrations, and Loan Origination System (LOS) integrations.

Act as the primary post-sales point of contact, nurturing relationships and driving measurable adoption and value.

Gather and synthesize customer insights to influence product roadmap and help build out the Mortgage Solutions organization.

Maintain and grow Axle's knowledge base, API documentation, and solutions resources.

Key Requirements

3-7 years in Solutions Engineering, Sales Engineering, Implementation, or customer-facing technical roles — ideally in Fintech.

Strong understanding of RESTful APIs, cloud services, and modern SaaS architecture.

Familiarity with Mortgage POS and/or Loan Origination Systems (LOS).

Exceptional communicator — able to translate complex technical concepts for both technical and non-technical audiences.

Self-starter who thrives in a fast-paced, early-stage startup environment.