Room Attendant

Main Duties and Responsibilities:

Guest Room Maintenance

• Clean and service check-out, stay-over, and occupied guest rooms and suites.
• Make beds and replace linens according to company standards.
• Clean and sanitize bathrooms, including tubs, toilets, showers, vanities, mirrors, and floors.
• Dust and polish furniture, fixtures, lamps, artwork, and other furnishings.
• Vacuum carpets and sweep and mop hard-surface floors.
• Clean windows, sliding doors, balconies, and patio areas.
• Replenish guest amenities, coffee and tea supplies, linens, and printed materials.
• Ensure rooms are fresh, welcoming, and properly set before guest occupancy.

• Inspect in-room equipment and electronics, reporting any maintenance deficiencies.

   

Cleaning & Sanitation

• Adhere to all housekeeping, health, and safety standards.
• Thoroughly disinfect high-touch surfaces, including door handles, light switches, thermostats, and remote controls.
• Maintain accurate cleaning and disinfection records.
• Safely handle and use approved cleaning chemicals.

• Complete a minimum of 12 guest rooms per shift while maintaining quality standards.

   

Customer Service

• Deliver exceptional guest service at all times.
• Respond promptly and professionally to guest requests and concerns.
• Maintain a friendly, welcoming, and positive attitude.

• Demonstrate knowledge of resort amenities and services to assist guests effectively.

   

Safety & Security

• Ensure guest room keys are handled securely at all times.
• Report lost and found items according to company procedures.
• Report room deficiencies, hazards, and malfunctioning equipment immediately.

• Follow all company health, safety, sanitation, and security policies.

   

The Company operates a twenty-four (24) hour business. Therefore, you may be rostered to work shifts, which may change from time to time.

The ideal candidate will:

• Take pride in maintaining high standards of cleanliness.
• Be dependable, organized, and self-motivated.
• Demonstrate professionalism and a positive attitude.
• Enjoy providing memorable guest experiences through excellent service.
• Thrive in a fast-paced hospitality environment.

Why Join Us?

• Professional development and training opportunities.
• Positive and supportive team environment.

• Opportunity to be part of a world-class hospitality operation focused on excellence and guest satisfaction.

   

Apply Today if you are ready to contribute to an exceptional guest experience and become part of a dynamic hospitality team, we encourage you to apply for the Room Attendant position today.