About this role
Main Duties and Responsibilities:
• Review of all documents (contracts, resumes, BEO’s, and correspondence) relating to groups 30 days before the group arrives.
• Work with Conference Planners to verify and confirm program status.
• Build profiles to control the program.
• Test profiles built.
• No later than fifteen days before the group arrives, contact the client if there are uncertainties.
• Attend pre-con meetings for groups assigned.
• No later than five days before the group arrives, verify program status for any changes.
• Meet with the group coordinator/ trip director while the group is on property to verify correct billing and resolve billing issues.
• Reconcile group billing and mail the final invoice within ten (10) working days after group departure.
• Any other duties as assigned by supervisor/manager.
Required Qualifications:
- Sound knowledge of LMS application
- Bachelor’s degree in accounting or finance, or enrollment and 50% complete in a Bachelor’s Degree Program at an accredited institution.
- Proficient in Microsoft Office applications.
- Critical thinking skills.
- Excellent written and oral communication skills.
- Good interpersonal skills.
- Problem-solving ability.
- Attention to detail.
- Ability to maintain a strict level of Confidentiality.
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