About this role
Main Duties and Responsibilities:
- Greet guests warmly and escort them to their tables while balancing seating across service stations
- Assign service stations to staff, ensuring compliance with appearance and service standards
- Check table settings for accuracy, cleanliness, and presentation
- Communicate menu updates, specials, and service changes to staff
- Monitor the dining room to ensure operations run efficiently and smoothly
- Respond promptly to guest requests, questions, and complaints, escalating issues when necessary
- Assist service staff during peak periods (e.g., resetting tables, delivering items)
- Maintain knowledge of all menu items and restaurant facilities
- Ensure overall cleanliness and adherence to service standards throughout the restaurant
Required Qualifications:
High school diploma or equivalent vocational training
Minimum of 1 year of restaurant or hospitality experience
Strong interpersonal and communication skills
Food Handler’s Certificate
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